Desktop Support Engineer X 14 (amk)
Singapore, Singapore
Job Description
- Perform IT equipping and de-equipping for new hire/user on-boarding, staff transfers and staff exit clearance Provide end user computing device support in installation, upgrading and setting up operating system (Windows), support and troubleshooting operating system (Windows and MacOS)
- Responsible for Level 1 troubleshooting, including networks, application systems M365 services and escalate to the resolver group for Level 2 troubleshooting based on escalation matrix
- Provide desktop engineer support for onsite and remote locations
- Manage and update IT equipment and ensure compliance with IT lifecycle policies and processes
Requirements
- NITEC/Diploma in IT
- Knowledge in troubleshooting computer hardware & software
- Experience in IT Helpdesk is preferred.
- Normal office hours with 5-days work week \xc2\xb7
- Work location: Pioneer, Buona Vista and One-North
Maestro HR damien lee tian hong R1106726 16C8462
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Job Detail
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Job IdJD1271885
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned