Job Description

Desktop Support (L1) Benefits Summary: * Basic up to $2500 * 5 Days Work * Company: IT Service Provider * Location: Woodlands Job Scope: * Ask customers targeted questions to quickly Desktop Support (L1) Benefits Summary: Basic up to $2500 5 Days Work Company: IT Service Provider Location: Woodlands Job Scope: Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Provide prompt and accurate feedback to customers Refer to internal database or resources to provide accurate tech solutions Ensure all issues are properly logged Job Requirement: Candidate must possess at least NITEC in IT, network or other related fields. Please submit your updated resume by using the APPLY NOW BUTTON By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application. .We regret to inform that only shortlisted candidates would be notified. We wish you all the best in your career search. You are welcome to visit our website at www.rkgroup.sg RK Recruitment Pte Ltd | EA License No.: 20C0280 Chiew Pang Yee | EA Personnel No.: R22106287