IT Support Engineer( L1 or L2) * Location: Scotts Road, SHAW CENTRE (Newton) * Working Days: Monday to Friday, 5 days * Working hours : 8:30 to 6 * Salary : $2000 - $3500 Job Responsibili IT Support Engineer( L1 or L2) Location: Scotts Road, SHAW CENTRE (Newton) Working Days: Monday to Friday, 5 days Working hours : 8:30 to 6 Salary : $2000 - $3500 Job Responsibilities: Desktop support Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support. Taking ownership of customer issues reported and tracking them through resolution Responding in a timely manner to service issues and requests Liaise with third party vendors to coordinate client issues on specific services. Liaise with product manufacturers for problem escalation and resolution Support company for project implementation activities. Job Requirements: Diploma / Degree in Computer Studies, Information System or related course. Preferably with 1 year of experience in Desktop and End User support Experience in troubleshooting Windows and Windows installer related topics (Windows 7 above) Training provided If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients. Whatsapp: +65 8204 7336 '[HIDDEN TEXT]
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