Job Description

Website Management

• Work with Japan HQ to plan, execute new enhancements and maintenance for the regional website.
• Generate data-driven insights using GA for customer journey and plan
• Undertake SEO initiatives together with team members to improve google ranking for selected keywords.
• Work with the agency to analyze maintenance & system bottlenecks and propose improvements for system requirements or automation of workflows to Japan HQ to reduce the maintenance workload and improve page speed.

• Work with regional sales offices to build on loyalty programs using data, business insights, system capability and customer feedback to drive more traffic, sales conversion, early engagement and stronger/longer affinity.
• Partner with internal and external stakeholders to initiate, co-develop and optimise Loyalty and Marketing systems as well as engagement (targeting & retargeting) journeys.

• Work collaboratively with the regional sales offices to ensure their digital marketing plans are developed with a keen understanding of media and audience performance and insights.
• Review post-campaign results, analyse the effect the digital plans have on onsite metrics (traffic, bounce rates, conversion rates etc), and work with them to make adjustments and improve for future campaigns.
• Work with sales offices to test the market on new digital platforms to ensure that we fully maximize opportunities present in the market.

• At least 3-5 years of Loyalty and CRM experience in retail or agency, ideally with hands-on experience in marketing technology and personalized communications.
• Proficiency with analytics tools.
• Deep understanding of SEO and SEM.
• Strong interpersonal communication, organization, and time-management skills
• Must be equipped with experience in Loyalty Marketing
• Able to lead a team of 2 to 3 colleagues.

• Workplace nearby Paya Lebar MRT.
• Positive & dynamic environment.
• Hybrid Working Days - 2 Days in Office, 3 Day WFH .
• $850 Health Benefits Per Year (For TCM, Dental Services &, etc)
• AWS .
• Annual Leave 16 days .
• Salary $5000 - $7500 .
• Commission paid out every quarter based on achieved target commission (After Probation)