Job Description

The Role Responsibilities
This is position plays a key role in helping the Compliance Surveillance Governance and Control team fulfil its responsibilities in establishing and implementing a robust surveillance governance framework for conducting compliance surveillance across businesses and functions.
Strategy

• Support the Head of Compliance Surveillance Governance and Controls ("G&C") in implementing the vision, strategy, direction set by Head of Compliance Surveillance for the surveillance function.

Business

• Act as point delegate of Head of Compliance Surveillance G&C for all compliance surveillance governance and control related matters.
• Keep abreast of the Bank\'s strategy, and understand how these impact and influence the objectives and strategy of compliance surveillance, particularly with regard to governance.
• Develop an in-depth understanding of key relevant policies, standards and regulatory requirements relevant to surveillance and help the function establish and embed controls into the surveillance programme.
• Exercise judgement when required, and help lead governance related initiatives, where appropriate.
• Provide the required support to CFCC on all relevant regulatory matters related to compliance surveillance.

Processes

• Provide guidance to Compliance Surveillance Process Owners ("PO"s) and to Data & Analytics team on design, application and maintenance of controls relevant to the surveillance programmes, in line with the Bank\'s required policies and standards (insofar as surveillance) for the purpose of minimising programme risks. This includes policies under market, client and data conduct.
• Ensure quality updates and timely submissions on project deliverables, remediation actions, risk treatment plans ("RTPs"), where applicable.
• Guide POs on best practices on completing and integrating documentation across programme processes (procedure, DOIs, desk manuals).
• Assist POs, surveillance leads, Data & Analytics, and Risk Framework Owners ("RFOs") on surveillance governance related matters and advice.

People & Talent

• Lead through example and build the appropriate compliance culture and values, working in collaboration with risk and control partners.
• Build and maintain effective and constructive relationships with key stakeholders based on trust, capability, and integrity, providing timely responsive and quality guidance when required.
• Adopt and apply good values in working relations with stakeholders, team colleagues and peers.
• Establish close links with colleagues across group, region, country, achieve common platforms and work plans, and implement a One Bank approach to goals and deliverables where applicable.
• Conduct regular "check-ins" and performance discussions with staff, ensuring that achievements are recognised, areas of improvements are addressed, and staff are on progressive growth plans.
• Support an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
• Encourage a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

Risk Management

• Drive effective, timely and complete Risk Control Self-Assessments ("RCSAs") for all processes executed under the Compliance Surveillance programme together with the relevant POs, RFOs, and Operations Risk Owner ("ORO").
• Collaborate with POs and relevant CFCC teams managing risks (including horizon risks) that impacts surveillance.
• Understand the Group Risk Assessment Matrices ("GRAM") in relation to the surveillance programme and be the lead coordinator for PO reviewed annual RCSAs, providing clear articulation of risks, controls and risk ratings to facilitate signoffs.
• Ensure that risk events are incorporated on a dynamic basis to the assessment of programme risks and reflected in process Inherent Risk Ratings ("IRR") and or Residual Risk Ratings ("RRR") where applicable.
• Oversee Third-Party Risk Management ("TPRM") outsourcing related risk and control reviews across circa 56 Country CFCC outsourcing agreements with Group Compliance Surveillance, as well Group Compliance Surveillance intra-group GBS outsourcing arrangements across its right shored entities.
• Oversee operational resilience reviews and assessments across Compliance Surveillance Business Continuity Plans ("BCPs") and Business Impact Assessments ("BIAs") globally across all locations where surveillance teams are based.
• Coordinate review and Information Cyber Security ("ICS") ratings on surveillance platforms and on Availability ratings (as per Security-BIA) for surveillance for the purpose of ensuring expected levels of support and data protection from Technology.

Governance

• Provide regular updates to the Head of Compliance Surveillance G&C on all surveillance governance matters, and escalate risks quickly where applicable so that timely remediation actions can be taken.
• Assist the Head of Compliance Surveillance G&C in the assessment of the robustness of the compliance surveillance model and framework and identification of gaps or areas at-risk.
• Assist the Head of Compliance Surveillance G&C in creating agenda and content for surveillance governance forums, and in timely submission of ad-hoc papers to Group and or Function committees (e.g., CFCC & Risk NFRC or GNFRC) where applicable.
• Oversee quality, completeness and timely execution of governance processes by team members, including renewals of required documentation.
• Ensure timely and accurate submission of management information reporting and progress updates on governance matters to accountable executives and stakeholders where applicable.
• Establish effective tracking mechanisms to ensure issues and matters are tracked, assessed and reported.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Group Compliance Surveillance Governance and Controls team to achieve the outcomes set out in the Bank\'s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• CFCC Advisory MT
• Heads, Group CFCC Advisory
• Country Heads, CFCC
• Risk Framework Owners (RFO)
• Operations Risk Owners (ORO)
• Control Room (CR)
• Compliance Surveillance Process Owners (POs)
• CFCC Governance
• 2 nd Line Assurance (2LA)
• Group Internal Audit (GIA)
• CFCC & Risk COO/ Business COOs
• Change Management
• Technology and Production Support (TPS)
• Data Protection Officers
• Group Finance

Other Responsibilities

• Embed Here for good and Group\'s brand and values in Group Compliance Surveillance Governance and Control function; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• Good knowledge of products and segments, and business/ banking models
• Experience in risk identification, risk assessment and risk management
• Strong background in controls and governance.
• 5+ years of compliance and/or surveillance experience
• Critical thinking abilities to identify failure points, operational risks, and the ability to propose solutions
• Demonstrated knowledge of Financial Markets products and emerging trends / themes in FM businesses
• Ability to foster positive relationships with key country, regional and global stakeholders
• Ability to deliver outcomes efficiently despite complexity and ambiguity and work independently
• Demonstrated relationship building skills - both internal and external across multiple jurisdictions

Role Specific Technical Competencies

• CFCC Risk Type Advisory
• CFCC Policies and Standards
• Internal Controls
• Managing Change
• Regulatory Environment - Financial Services
• Risk Management

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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