Job Description

Job: Data and Analytics
Primary Location: Asia-Singapore-Singapore
Schedule: Full-time
Employee Status: Permanent
Posting Date: 05/Jul/2022, 9:33:55 PM
Unposting Date: 05/Aug/2022, 5:59:00 PM

Role Responsibilities
The “Data Management and Privacy Operations” team is part of a newly formed ‘1st line’ centre of excellence under Group COO – Trust, Data and Automation. The role will support the businesses and functions and 2nd line compliance, through the provision of effective service delivery model to drive operational excellence (including effective project and change management) in respect of data management, data privacy and records management capabilities. The role will work internally with Head -ICS and Risk assurance teams, business and functions partners and 2nd line compliance colleagues to design, implement and operationalise capabilities for Data Management, Privacy and Records Management. The role will ensure that these capabilities are operating effectively in BAU to achieve and manage the respective business objective in this area. The role will also provide timely feedback / data to all stakeholders to meet any key regulatory obligations and key business priorities. This is a hands-on, individual contributor role, working in a team of other data management and privacy experts who provide subject matter expertise and advice, tailored to the businesses, regions and functions of the Bank. This role reports to the Head, Data and Privacy Operations who is based in Singapore. Strategy

• Implement and manage operational processes which delivers outcome focused and timely service delivery.
• Analyse existing business and functional processes to identify automation opportunities in area of data management, data privacy and records management.
• Recommend process improvements to address control gaps and to enhance efficiency where possible.
• Support and coordinate with stakeholders in defining automation or remediation actions / solutions.
• Develop, track and analyse actionable metrics to continuously improve tools, procedures and provide visibility of operations to management.

Business

• Provide robust challenge and escalation to senior management and all relevant business / function / region stakeholders to ensure activities achieve risk reduction.
• Maintain strong stakeholder engagement with the Chief Data Protection Officer, Heads of Operations - Automation, Chief Information Security Office, Head – Information Protection, 2nd line Risk and Compliance, and Internal risk assurance and COOs teams to ensure alignment across stakeholder groups.

Processes

• Provide robust challenge and escalation to senior management and all relevant business / function / region stakeholders to ensure activities achieve risk reduction.
• Maintain strong stakeholder engagement with the Chief Data Protection Officer, Heads of Operations - Automation, Chief Information Security Office, Head – Information Protection, 2nd line Risk and Compliance, and Internal risk assurance and COOs teams to ensure alignment across stakeholder groups.

People and Talent

• Practice a proactive self-orienting and self-motivating work ethic.
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations, and work in collaboration with internal and external stakeholders.
• Regularly share lessons learnt and best practice in a timely manner across a wide-ranging stakeholder group within businesses / functions

Risk Management

• Support liaison with Risk Assurance team on any Group Internal Audit and any regulatory inspections as required.
• Assist in identifying, assessing, monitoring, controlling and mitigating data management, privacy and record management risks to the Group.
• Adopt a proactive approach to threat risk assessment through appropriate stakeholder engagement and monitoring of the external environment to improve assurance planning.
• Work with other risk assurance teams to drive efficiency, effectiveness and reduce duplication.
• Supporting Strategic Delivery and Risk Reduction.
• Build effective relationships with stakeholders to facilitate
• The provision of timely and effective service delivery.
• Collaboration with other business, functions and 2nd line compliance to improve risk controls.
• Grow trust with internal stakeholders and regulators by delivering best practice on data protection data and privacy.
• Developing Capability and Supporting Success.
• Facilitate the on the job learning from current and previous experience by identifying and communicating transferable lessons, helping to embed these lessons, and encouraging best practice.

Governance

• Provide timely and accurate reporting to internal risk assurance team and appropriate forums / committees.
• Ensure appropriate oversight to senior management and facilitate resolution of high impact risk and issues.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group's Values, Valued Behaviours, and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key Stakeholders

• Global Head – Data Management and Privacy
• Group COO – Trust and Resilience
• Chief Data Protection Officer
• Head of Operations - Automation
• Head – ICS, Business and Functions
• Global Head of Assurance – Cyber, Data and Automation
• 2nd line Risk and Compliance
• Chief Information Security Officer
• SIS and Head - Information Protection

Our Ideal Candidate

• University degree with professional certification (such as CIPP, CIA, CISA, CISSP, or CISM) preferred.
• 5 and more years of working experience in Risk / Controls / Compliance
• 2 and more years working in Privacy / Records Management / Responsible AI / Data Quality
• Prior experience in leading small teams is a good to have
• Core understanding of Information Security Policy, Privacy Policy, Data Management Framework and Records Retention Policy as well as Standard.
• Basic exposure to global data protection laws and practices preferred with an understanding of any of the following: Personal Data Protection Acts, General Data Protection Regulation, Cybersecurity Act, Safe Harbour and Multi-Jurisdictional IT / Privacy regulations and requirements such as cross-border data transfer.
• Previous exposure of data protection and privacy, data handling and data classification including (but not limited to) preferred: Data and application protection, cross border data restrictions, data classification, data discovery, data governance, data loss prevention, back-up / recovery, and retention, etc.
• Good organisation and leadership skills with ability to manage multiple deadlines and effectively prioritise.
• Strong interpersonal skills to foster positive relationships with internal and external stakeholders.
• Effective oral and written communication skills, with an ability to influence and to gain the respect of senior stakeholders and peers.
• Ability to exercise good judgment and objectivity.
• Demonstrates ability to work with limited direction and multi-task without loss of quality.
• Ability to perform the role of ‘Change Leader’.
• Confident and courageous to raise / escalate issues in a pro-active, professional, and timely manner.
• Demonstrate understanding of and commitment to the Group’s core values.
• Ability to commit up to 10% business travel.
• Good communication skill.

Role Specific Technical Competencies

• Data Management
• Data Protection
• Data Privacy
• Cyber Security
• Data and Privacy by Design

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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Visit our careers website www.sc.com/careers