Job Description

The Role Responsibilities * Drives commercialization and utilization efforts of DCDA&rsquos platform capabilities on the ground &ndash Open Banking and APIs, Data Analytics, Mobile, Digital Onboarding and servicing. * Collaborates with key st The Role Responsibilities Drives commercialization and utilization efforts of DCDA&rsquos platform capabilities on the ground - Open Banking and APIs, Data Analytics, Mobile, Digital Onboarding and servicing. Collaborates with key stakeholders across product, regions, business & frontline to build and execute commercialization plans to drive awareness, penetration and usage across multiple engagement channels - eDMs, Roadshows, Show & Tell, client pitches Collaborates with research and data teams to build customer profiles, create impactful utilization and portfolio optimization programs, and then run these programs, being accountable for platform income and utilization metrics Day-to-day driving and managing the performance of capability by tracking utilisation and cross sell Runs cadence with regions to track and drive key commercialization metrics. Provides support on complex deaals/ RFPs /client engagements/client account planning Leverages data and customer insights to prioritize work - identifies gaps to establish a systemic way of managing key commercialization metrics & ensure that the voice-of-the-client is the backdrop to how we market to our clients. Works in a fast-paced environment, designing and implementing digital marketing and segment / portfolio optimization programs that delivers to key business metrics Build the engine: Works collaboratively with designers and product team members to design, identify, and implement the right digital sales tools in the platform: for example, candidates should be comfortable understanding platform usage patterns, implement the right digital marketing and sales tools that can provide targeted and contextual interventions in-the-platform and outside -the-platform (e.g. email, push notifications) Run the engine: Once the tools are implemented, identifies the right client triggers to communicate to users, the transaction use-cases to tackle, define the messaging, track user response to messaging, and iterate based on client responses Familiarity with implementing and operating Martech tools: including platform sales engines, CRM, Salesforce or MS Dynamics is a plus Demonstrates problem solving skills and the ability to quickly develop recommendations based on quantitative and qualitative evidence Delivers quality work with light managerial supervision with effective time-management skills the ability to influence a set of extended stakeholders without direct reporting (e.g. product, design, research, data, tech) is critical Other Responsibilities Embeds Group&rsquos brand and values in assigned countries of responsibility Performs other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Our Ideal Candidate 8 years of transaction banking or digital experience in financial or consulting industry. Previous experience in driving product commercialization and value creation is desired Experience with Digital channels such as Open banking and APIs is preferable Competency in market analysis, sales and revenue forecasting, project planning and management, promotion development, and executing product commercialization strategies. Ability to understand the importance of relationship building both with internal and external customers. Effective and positive written and verbal communications especially when acting as a liaison between departments, internal employees/subordinates, and clients. Ability to create and deliver effective oral and written presentations/proposals up to a senior level of management. Strong leadership and motivation capability, Strong time management and organizational skills. Comprehensive solution-oriented thinker when dealing with clients, team members, internal functional departments, and upper management. Ability to effectively manage and motivate matrix resources to attain organizational goals and influence without direct authority Strong project management skills including planning, documenting, communicating and delivering the end result on-time. Ability to demonstrable domain knowledge of current industry and mobile commerce and payment ecosystem trends. Experience in a position of broad collaboration, influence and communication in a large organization. Skills in meeting objectives through influence, inspiration, facilitation and team building or business degree in Computer Science or Software Engineering. Excellent teamwork skills preferably with experience of working in teams spread across boundaries. Client-facing experience Role Specific Technical Competencies Awareness of corporate banking ecosystem, products, existing business / sales models Ability to work with client data to analyse / segment / identify right target groups for right messaging Comfort levels in managing a squad/scrum to deliver commercialization engine on SCB digital assets Experience in analysing user behaviour in-platform: e.g. clickstream, banner performance, to determine campaign effectiveness and subsequent interventions Understanding of concept of influencing client base digitally with contextual messaging (right user, right message, right time) Results oriented: willingness and ability to drive towards the right outcomes for the bank and the client Ability to work with and influence ecosystem stakeholders without direct reporting lines (e.g. data, squad, etc. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website