Job Description

Shangri-La International Hotel Management Pte Ltd

At the Shangri-La Group, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

We are looking for a Director, Distribution to join our Southeast Asia & Australasia region team. This position is based in Singapore.

As Director, Distribution, we rely on you to:

• Develop and implement Global Distribution Strategy in collaboration with Sales, Digital Marketing and Revenue Optimization in Southeast Asia & Australasia.
• Devise and roll out channel shift strategy from third party distributors to internal channels or lower cost channels, especially in key compressed markets.
• Actively manage distribution key accounts in assigned markets personally, including OTA, alternate distribution and online wholesalers (redistributors).
• Drive revenue from all third party online channels to meet established targets.
• Lead global contract negotiations for regional accounts with Online Travel Platforms, OTAs, alternate distribution channels and online wholesalers (redistributors).
• Reinforce rate parity compliance and monitor OTA / Wholesale contract compliance with particular emphasis on search landscape.
• Work toward moving traditional wholesale partners to seamless product delivery, with dynamic connectivity.
• Provide leadership, support, education and guidance to regional hotels to strategically grow and manage their third party online channels.

• Bachelor\'s Degree, preferably in business administration, economics, hospitality management or analytics
• At least 3 years of experience in the same capacity in a regional or multi-property hotel environment
• Proven experience in strategy activation and project management
• Able to analyze market trends, identify growth opportunities and build relationships with key industry stakeholders
• Sound understanding of revenue management in a fast-changing environment
• Excellent sales and negotiation skills
• Strong interpersonal and communications skills

Shangri-La Hotels & Resorts