Job Description

Company
Telenor Group
Singapore 307591 , Singapore
Category
Corporate functions
Type
Full Time

About the position

Telenor Group is a leading telecommunications company across the Nordics and Asia with 172 million customers and annual sales of around NOK 110 billion (2021) We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most. We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 16,000 people strong. Telenor Procurement Company (TPC), established in 2017 and headquartered in Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field. About the Role As a Head of Category, IT Services you will report directly to Vice President - Head of ISIT Sourcing and will be a member of the ISIT management team and the extended TPC management team. Your daily interfaces beside your own team will be Telenor’s corporate functions and business units as well as suppliers. Main tasks include:

• Lead and manage team (direct reportees as well as members of the IT Service Global Category Team) of professionals & be responsible for engagement and enablement of the team
• Leading end-to-end category strategy development for the IT Services category, set clearly defined and measurable goals and objectives for the category and translate strategy developed into roadmaps, annual pipeline/portfolio and ensure prioritization for the category well aligned with functional stakeholders and demand/initiatives owners
• IT Services category is responsible to drive and implement transformation programs like Operating model change for IT Services across BUs. You will be part of the program to implement and drive change; engage stakeholders, drive initiatives and projects forward and capitalize on new opportunities
• Lead & manage strategy sourcing projects based on procurement policy and processes of TPC and play pivotal role in the processes including challenge demand specifications, setup sourcing process, supplier negotiations and post contract supplier management
• The category deals with strategic suppliers for ISIT. You will own and drive Supplier Relationship Management (SRM) with top tier vendors
• Be responsible to deliver on annual KPI targets including realized savings, procurement efficiency, customer satisfaction and other KPIs
• Stakeholder management and establishing working relationship with customers is key. Work in partnership with the technology teams and business units to ensure alignment of priorities, activities and projects
• Overviewing delivery of post-contracting projects, equipment, goods and services across the category
• Manage contracts and price book relevant to the respective category
• Handle conflicts and disputes with the suppliers & stakeholders
• Ensure monthly reporting & progress tracking using Procurement systems and processes in place in TPC
• Foresee business risks related to role, highlighting to leadership and work towards mitigating risks in best manner

Profile To succeed in this role is it believed that a broad understanding of the telecom industry combined with a deep understanding of IT services in the IS/IT category specially. You need to be a good leader and role model for your own team and the whole organization, with the ability to both delegate and execute independently. You should enjoy working in a context where you are expected to:

• Have strong business knowledge in telecommunications landscape
• Have deep understanding of procurement and sourcing techniques and demand management & demand forecasting methods
• Be result oriented and take lead in achieving those results either alone or in collaboration with others
• Influence colleagues and stakeholders with a high degree of passion and execution power
• Communicate and interact effectively (verbal, presentation, facilitation & listening modes of communication) across organizational and cultural boundaries, internal and external on executive management level
• Demonstrate commitment, maturity, flexibility and speed in response to business needs and challenges
• Be an efficient negotiator through strong commercial skills
• Have strong analytical skills, able to think systematically and to be able to solve potential conflicts and problems.
• Be highly creative and innovative mindset
• Have high level of integrity and ethics

Qualification Requirements

• A university degree, preferably within business administration, finance, supply chain or equivalent
• More than 10 years extensive experience in senior procurement/contract management/ vendor/negotiations/supply chain management role preferably in Services related categories
• Minimum 5 years of leadership experience and preferably in a global and matrix environment
• Solid leadership experience from setting up and managing high performing multi-cultural teams