Job Description

Responsibilities

About Circles.Life: Founded and HQ'd in Singapore, Circles.Life has been aggressively expanding across the region since 2016 as the world’s fastest-growing digital telco. As an advanced technology company, our mission is to reimagine communications for the digital consumer and disrupt the multi-trillion dollar telco industry. Leveraging “Circles-X” — our proprietary digital telco tech platform, we: ‣ Enable industry-beating customer experiences (50+ NPS, 97%+ CSAT, >4.7 app rating) ‣ Provide 100% digital onboarding, personalised digital and financial services ‣ Shave 70%+ of OPEX / CAPEX costs vis-à-vis traditional telco operations With top-tier PE/ VC funding (Sequoia, Founders Fund, Warburg Pincus), Circles-X, and 500+ Circles.Lifers led by our diverse leadership team, we’ve been able to launch B2C digital telco operations and offer B2B SaaS digital transformation solutions for telcos across Singapore, Taiwan, Australia, Indonesia, and Japan. It now employs 500+ people over 8 APAC offices. It is the portfolio company of notable PE/ VC such as Warburg Pincus, Sequoia, Founders Fund Notable accolades from past years include: Employee Experience Award- Best Rewards and Recognition Programme (2022); Top Telco for Customer Service- Seedly; and Top Employer- Influential Brands (2019) ABOUT THIS ROLE: We are looking for a dynamic HRBP to support Circles.Life engineering organization in a fast paced and rapidly growing start-up environment that is disrupting the telecom industry. The ideal candidate will be a strategic partner who can also enjoy scaling day-to-day People & Culture processes and procedures. You will be partnering with the engineering leadership team and wider organization to develop the HR strategy for growing, retaining and engaging the Engineering organization. The right candidate is self-motivated, embedded with the business priorities and is able to develop HR solutions that align with those business priorities. WHAT YOU'LL DO: Partner with the P&C centre of excellence (COE) to develop and deliver value-added solutions to the CTO that support the engineering organization business objectives. Ensures successful rollout of key P&C programs to the engineering organization which include performance management, talent review, compensation, workforce planning, onboarding, communications, engagement surveys and policy interpretation. Collaborate with the wider P&C team members on recruiting projects to meet organization business/hiring needs. Provide day-to-day performance management guidance to Engineering line management (e.g., coaching, counseling, career development, performance improvement) Work closely and on a weekly basis with management and employees to improve work relationships, build morale/culture, and increase productivity and retention. Handle, mediate, and/or investigate employee matters and complaints. Lead employee meetings, handle conflict negotiation/resolution and provide recommendations to the leaders for (when possible) mutually beneficial closure of issues. WHAT WE ARE LOOKING FOR: 14+ years of demonstrated success as HRBP supporting business leaders and organization. Engineering HRBP experience is a must. Supporting a regional engineering organization is a strong plus. HRBP experience in a mature start-up environment with hyper-growth. Must have strong strategic skills and the ability to move seamlessly from strategic to tactical. Day-to-day working experience with HRIS platforms, performance management tools and applicant tracking systems (ATS) to support organizational and leadership effectiveness. Strong knowledge and design skills in change management, organizational design, systems thinking, strategic communications, team dynamics, and coaching. Familiarity with employee engagement and performance management best practices trends. Related experience is a plus. Proven ability to successfully work with and influence a global, fast-paced and predominantly engineering organization. Bachelor’s Degree in Business or a related field BENEFITS: One of Circles.Life's key missions is to build the best place to work and grow. In order to do that, we offer: Exponential career growth & ownership - Completely own your own career and determine how fast and in which direction you grow. Being in a hyper-growth environment means having the opportunity for 10x the learning at 10x the speed; watch your role expand as the company expands. Impact from Day 1 - Translate idea to action and help us to blaze the trial for innovative products and shake up the telco world, and beyond. Talent Development - We stand for a culture of continuous learning and growing. Besides structured career development paths and quarterly performance reviews, we offer monthly learning brown bag sessions, manager training and L&D budget to support development of professional interests and efforts. Attractive Total Rewards (Salary + Equity) - We offer highly competitive salary and bonus inline with top tier technology companies, and equity for ALL employees (up to 6 months of annual salary worth for top performers). That means, unlimited upside based on company's performance. Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. Apply Now Report Job
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