Primary Responsibilities * Meet guests and oversee the Front-of-House areas including Reception and Concierge. * Assist the Assistant Front Office Manager in ensuring the smooth operation of Fro Primary Responsibilities Meet guests and oversee the Front-of-House areas including Reception and Concierge. Assist the Assistant Front Office Manager in ensuring the smooth operation of Front Office Management and lead the staffs while on shift. Assist the team in handling guests and their queries. Work and coordinate with other departments to satisfy guest requests/complaints. Requirements Minimum Diploma in Hospitality Minimum 2 years experience in a similar capacity in 5-star hotel Possess excellent communications, leadership and interpersonal skills Able to perform well independently and as a team
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