E-commerce Customer Service Job in W NETWORK PRIVATE LIMITED

E Commerce Customer Service

SG, Singapore

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Job Description

Company Overview:

W Network Private Limited is a regional distributor and retailer of Roborock vacuums, smart mobile devices, and lifestyle electronics in Asia. Headquartered in Singapore, we are committed to bringing innovative products to consumers across the region.

Job Type: Full-Time

Salary:

SGD 2,500 ++

Key Responsibilities

Handle customer enquiries with accurate and timely responds.

Handle return and refund request via platform

Liaising with different department to serve the customer well and any Adhoc duty provided

Front counter duties including repair collection and walk in requirements: handle complaints, manage calls and feedback professionally

Schedule delivery, service appointments and ability to work well under pressure

Coordinate with internal teams to resolve issues and ensure timely delivery

Good communication and computer skills

What we're looking for

Prior customer service experience preferred

Minimum O-Level or Nitec certification

Strong customer service orientation and excellent communication skills both in English and Mandarin

Ability to work in a fast-paced, dynamic environment and prioritise multiple tasks

Excellent problem-solving and critical thinking skills

A keen eye for detail and a passion for delivering exceptional customer experiences

Proficiency in Microsoft office and google workspace

Ready to apply?

Send your

CV/Resume

to our email admin@wpteltd.com or WhatsApp us directly at +65 8041 0437

Immediate placement available - don't miss out!

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Job Detail

Job Id

JD1592019
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

SG, Singapore
Education

Not mentioned

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