• Conduct daily stock checks of products and report findings to Inventory Planner, Senior Security Specialist and Retail Manager.
• Coordinate and follow up with Retail Operations to resolve inventory issues requiring physical stock checking.
• Assist the Inventory Planner in validating count results of cycle counts/stock take (during and post)
• Maintain and update records that will be used as references for checking and validation of items

• Assist Inventory Planner with checking items or price tag issues and reporting promptly to Merchandising Team
• Liaise with Retail Operations in the printing of new price tags for items with correct price tags

• Process online orders including printing of packing list, delivery orders and receipt
• Distribute orders to packers
• Liaison between CAG and frontline staff from goods order and goods delivery
• Track order fulfilment status
• Administrative duties such as filing E-commerce documents
• Assist in E-commerce inventory management, which includes archiving merchandise when is physical Out-of-stock
• Coordinating with relevant stakeholders to ensure e-commerce platform stock availability

• Handle online customers\xe2\x80\x99 enquiries, feedback and reservations
• Maintain strong partnerships with other Customer Centre Team & Fulfilment Centre
• Keep track (maintain and update) the E-commerce refund/exchange registry of the E-Commerce Team

• Any other duties which may be assigned by the immediate supervisor/manager from time to time.

Requirement

• Diploma in Business Admin or Retail Management
• At least 1 year of relevant admin experience in retail or travel retail work environment experience preferred
• Strong interpersonal skills with a mature disposition
• Prior customer/client service experience is an advantage
• Ability to partner with multiple stakeholders
• Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment
• Knowledgeable in MS Office: MS Excel (i.e., Pivot table, formulas) and MS Word
• Fluent in English and possesses good interpersonal and communication skills
• Open to work in Changi Airport and willing to work on rotating weekends and shifts

Working Hour

Benefit

• Performance bonuses subject to the company\'s and individual\'s performances
• Annual Leave: 14 days (Maximum up to 18 days)
• Medical Leave
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage