E Commerce & Inventory Admin Assistant

Singapore, Singapore

Job Description



  • Our client is a well-known Korean company, operating duty-free shops overseas, including in Singapore. E-commerce & Inventory Admin Assistant will support mastering data and assist Inventory Planner with related issues

    \xe3\x80\x90What you will be working on\xe3\x80\x91
    Inventory Support
    A. Inventory (Online)

    • Conduct daily stock checks of products and report findings to Inventory Planner, Senior Security Specialist and Retail Manager.
    • Coordinate and follow up with Retail Operations to resolve inventory issues requiring physical stock checking.
    • Assist the Inventory Planner in validating count results of cycle counts/stock take (during and post)
    • Maintain and update records that will be used as references for checking and validation of items

    B.Master Data
    • Assist Inventory Planner with checking items or price tag issues and reporting promptly to Merchandising Team
    • Liaise with Retail Operations in the printing of new price tags for items with correct price tags

    C. E-Commerce Admin
    • Process online orders including printing of packing lists, delivery orders and receipt
    • Distribute orders to packers
    • Liaison between CAG and frontline staff from goods order and goods delivery
    • Track order fulfilment status
    • Administrative duties such as filing E-commerce documents
    • Assist in E-commerce inventory management, which includes archiving merchandise when is physical Out-of-stock
    • Coordinating with relevant stakeholders to ensure e-commerce platform stock availability

    D.Customer Care
    • Handle online customers\xe2\x80\x99 enquiries, feedback and reservations
    • Maintain strong partnerships with other Customer Centre Teams & Fulfilment Centre
    • Keep track (maintain and update) the E-commerce refund/exchange registry of the E-Commerce Team

    E.General
    • Any other duties which may be assigned by the immediate supervisor/manager from time to time.
  • Requirement



    \xe3\x80\x90What they\'re looking for\xe3\x80\x91
    • Diploma in Business Admin or Retail Management
    • At least 1 year of relevant admin experience in retail or travel retail work environment experience preferred
    • Strong interpersonal skills with a mature disposition
    • Prior customer/client service experience is an advantage
    • Ability to partner with multiple stakeholders
    • Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment
    • Knowledgeable in MS Office: MS Excel (i.e., Pivot table, formulas) and MS Word
    • Fluent in English and possesses good interpersonal and communication skills
    • Open to working in Changi Airport and willing to work on rotating weekends and shifts
  • Working Hour

    9:00 ~ 18:00
  • Benefit



    \xe3\x80\x90What they are offering\xe3\x80\x91
    • Performance bonuses subject to the company\'s and individual\'s performances
    • Annual Leave: 14 days (Maximum up to 18 days)
    • Medical Leave
    • Medical Outpatient insurance coverage
    • Group Hospitalization and Surgery insurance coverage
    • Group Dental insurance coverage

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Job Detail

  • Job Id
    JD1315031
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned