Job Description

• 
  Our client is a well-known Korean company, operating duty-free shops overseas, including in Singapore. E-commerce & Inventory Admin Assistant will support mastering data and assist Inventory Planner with related issues
  
  \xe3\x80\x90What you will be working on\xe3\x80\x91
  Inventory Support
  A. Inventory (Online)
  
  
  • Conduct daily stock checks of products and report findings to Inventory Planner, Senior Security Specialist and Retail Manager.
  • Coordinate and follow up with Retail Operations to resolve inventory issues requiring physical stock checking.
  • Assist the Inventory Planner in validating count results of cycle counts/stock take (during and post)
  • Maintain and update records that will be used as references for checking and validation of items
  
  B.Master Data
  
  • Assist Inventory Planner with checking items or price tag issues and reporting promptly to Merchandising Team
  • Liaise with Retail Operations in the printing of new price tags for items with correct price tags
  
  C. E-Commerce Admin
  
  • Process online orders including printing of packing lists, delivery orders and receipt
  • Distribute orders to packers
  • Liaison between CAG and frontline staff from goods order and goods delivery
  • Track order fulfilment status
  • Administrative duties such as filing E-commerce documents
  • Assist in E-commerce inventory management, which includes archiving merchandise when is physical Out-of-stock
  • Coordinating with relevant stakeholders to ensure e-commerce platform stock availability
  
  D.Customer Care
  
  • Handle online customers\xe2\x80\x99 enquiries, feedback and reservations
  • Maintain strong partnerships with other Customer Centre Teams & Fulfilment Centre
  • Keep track (maintain and update) the E-commerce refund/exchange registry of the E-Commerce Team
  
  E.General
  
  • Any other duties which may be assigned by the immediate supervisor/manager from time to time.

• Requirement

  
  
  \xe3\x80\x90What they\'re looking for\xe3\x80\x91
  
  • Diploma in Business Admin or Retail Management
  • At least 1 year of relevant admin experience in retail or travel retail work environment experience preferred
  • Strong interpersonal skills with a mature disposition
  • Prior customer/client service experience is an advantage
  • Ability to partner with multiple stakeholders
  • Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment
  • Knowledgeable in MS Office: MS Excel (i.e., Pivot table, formulas) and MS Word
  • Fluent in English and possesses good interpersonal and communication skills
  • Open to working in Changi Airport and willing to work on rotating weekends and shifts

• Working Hour

  9:00 ~ 18:00

• Benefit

  
  
  \xe3\x80\x90What they are offering\xe3\x80\x91
  
  • Performance bonuses subject to the company\'s and individual\'s performances
  • Annual Leave: 14 days (Maximum up to 18 days)
  • Medical Leave
  • Medical Outpatient insurance coverage
  • Group Hospitalization and Surgery insurance coverage
  • Group Dental insurance coverage