Job Description

The Opportunity:

• Good work-life balance

• Attractive Compensation Scheme and Career Progression Opportunities

• Friendly Family-Oriented Working Environment

• Teamwork

• 5 days\xe2\x80\x99 work week
  

Main Responsibilities:

• In charge of the main e-Commerce website (.com) and the teams.

• In charge of the end-to-end e-commerce process.

• Job Scope

• Manage the e-commerce team and be responsible for all day-to-day operational aspects of the e-commerce site, including user experience, order fulfilment & processing, customer service, and web page development.

• Manage brand presences on third-party ecommerce platforms to maximize brand exposure and revenue

• Drive e-commerce strategies integrated with offline marketing plans to deliver commercial impact that meets KPIs (traffic, conversion, site experience etc.)

• Provide analysis & performance reports to CEO/ Deputy CEO including daily, weekly and monthly reporting of KPIs and recommending changes to improve performance so as to achieve results

• Monitor and ensure sufficient inventory to maximize sales, constantly introduce online exclusives- Responsible for the growth trajectory of e-Commerce revenue

• Introducing new technologies/initiatives for higher efficiency and profitability

• Optimize internal workflow, customer buying experiences to achieve higher return rates

• Grow traffic by collaborations with different stakeholders.

• Liaising with external vendor for the mobile application or other application

• Ensure that the product/range strategies are supported by the marketing strategy for all Marketplaces selling platforms - including Affiliates, various Digital/Social advertising, and Marketing.

• Manage customer retention and loyalty programmes.

• Manage sales, promotions, marketing and social media campaigns, and programmes over digital platforms.

• Manage the procurement and implementation of new technologies.

• Measure order fulfilment and customer satisfaction performance.

• Monitor and review data and analytics tools.
  

Requirements

• At least 3-5 years E-Commerce managerial & Hands-on end to end experience or in a similar capacity

• Have prior experience running an e-commerce site (.com) / or own e-commerce business

• Proficient with the latest marketing, advertising, and analysis tools (Google AdWords, Google Analytics, Facebook Business).

• Strategic and creative thinking abilities

• An analytical, data-driven person with strong problem-solving skills
  

Interested candidates with relevant background are invited to send your resume in MS Word format to hr.recruitment@casa.com.sg

• Updated resume with your Current and Expected Salary

• Reason(s) for leaving

• Earliest availability to commence work.

We regret that only shortlisted candidates will be notified.