Job Description

Roles and Responsibilities for E-commerce Executive Support the E-commerce Manager and all other departments to grow our company's E-commerce business as follow:

• Managing brand presences on E-commerce platforms such as Shopee, Lazada, Qoo10, and our respective online resellers.

• Provide timely support for online customers' enquiries, feedback and order related matters.

• Handling day-to-day E-commerce operations, such as order fulfilment, inventory management, after-sales and invoicing control.

• Performing E-commerce market analysis and generating sales reports

• Coordinating with the marketing and pre-sale team to post updated information and activities.

• Carrying out any ad hoc assignments assigned.
  

• Minimum Diploma n Business Management / Marketing / Advertising / Media or equivalent.

• At least 2 years of relevant experience in e-commerce channel management.

• Experience/strong understanding of the electrical home appliance industry would be ideal.

• Experience in managing a Loyalty program from our Customer database.

• Strong written communication skills with a flair for copywriting

• Strong IT capability (Proficiency in Google Analytics and Adobe will be a plus)

• Strong e-commerce marketing capability (SEM/SEO management)

• Excellent interpersonal and communication skills, with the ability to work independently and in groups.
• Strong analytical skills, meticulous and data-driven
• Able to multi-task and adapt to a fast-paced environment.