Job Description

About us: Welcome to Audrey Global Pte Ltd! We consist of 7 brands such as HOUZE, Table Matters, and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.Join us on our venture to become Singapore's top retail and eCommerce sector. We are rapidly expanding and we want you!: eCommerce and automation duties:

• Scope and design a total ecommerce management solution which will integrate all marketplaces and platforms to a single omnichannel system
• Aggregate all order data to a single system which will be further defined by user roles to increase productivity
• Streamline current ecommerce fulfilment methods and working alongside Shopee and Lazada IT team to integrate their system through open API to our last mile fulfilment partner
• Work closely with our last mile fulfilment partners to ensure delivery SLA are adhered to and exceeded
• As our company will be moving towards warehouse automation with the use of robotic picking systems and AMRs and AGVs, the candidate will need to project manage the switch over to this new automation, and to create the logic and process flow of how orders are managed and handled over within departments
• Given that such autonomous systems and solution is not even available within Singapore, the candidate will need to understand the best practices done by other successful ecommerce companies internationally, and implement workable solutions that will result in the successful switch over to automation
• We are working with a local renowned tech firm to fully white label an in house system, which will cover innovative technology which include crawling, RPA, OPA, to get the data we will need, and the applicant will have to be in charge of stress testing the system under different scenarios
• Applicant will be a very crucial role in the digitalisation of our company, and to execute the findings from a Digitalisation Workflow Study we did earlier in 2021
• Other matters will include the implementation of QR codes, and RFID technology on our products and warehouse, to further increase inventory accuracy, operational efficiency, which will impact the cash flow of the company and increase customer satisfaction as a whole
• As part of this project, the end to end duties will also include how files and media assets are being managed in the company, and to introduce productivity tools and apps that will result in identifying our bottle necks and to search for solutions to ensure all department duties are not duplicated. This will be done in conjunction with McKinsey and Son under the IHCI program where IoT (Internet of Things) technology will be put into our current operations
• We have also tied up with Republic Polytechnic to design a new app using code free software appsheet, that will help us with our scheduling of delivery routes, and adding greater accountability to all deliveries done in house. The candidate will be the project manager of such new implementations and to ensure that new implementations meets the needs on the ground, while ensuring better accountability.
• As we are a disruptive company within the ecommerce home & living category in Singapore, the candidate will need to have a very open mindset and remain fluid to how supply chain is being managed. The role will not be of a traditional supply chain role, but rather on how to embrace automation, technology, and new processes to rethink how a successful ecommerce business should be.Corporate Duties:
• Provide leadership for the eCommerce Logistics team
• Procurement of raw material
• Product configuration, suggesting suitable infrastructure, logistics, secured payment gateway to accelerate eCommerce processes to meet customers expectations
• Responsible for the day-to-day operations of Sheldon Global eCommerce warehouse, which includes planning and optimizing space for more efficient storage, picking, and packing to keep up with daily orders
• Manage, receive, and check on all inventory in the warehouse using platforms such as Xero
• Recruit, select, and train employees for annual eCommerce peak periods (e.g Monthly sale (6.6) , Great Singapore Sale, etc)
• Communicate job expectations
• Prepare an annual budget, analyse variances and initiating corrective actions
• Adjust to different logistic requirements depending on the eCommerce platforms used in Sheldon Global
• Learn the use of our upcoming project of warehouse automation through the WMS platform
• Make important policy, planning, and strategic decisions
• Help promote our company culture that encourages top performance and high morale
• Oversee budgeting, reporting, planning, and auditing
• Work with Managing Director to determine values, and plan for short-term and long-term goals
• Identify and address problems and opportunities for the company
• Run a safe, injury/accident-free workplace
• Manage relationships with key operations vendors