Responsible to work with Customers, Operations and Sales team closely to ensure sites have proper pest management program with relevant documentations.
Responsible for monthly/ quarterly/ yearly reporting and also ensuring customers pass audits (internally and externally).
Quality Checks and Quality Assurance or regular walk downs at customer site to ensure the pest management service level are maintained.
Handle customer enquiries with regards to the difficult pest identification or preparation of pest identification reports.
Troubleshooting for unresolved pest issues and working closely with Operations and Sales to resolve these pest issues.
There are monthly and yearly quality inspection targets for this role of achieve.
This role will handle different customers (from across various industries) both inclusive and exclusive of reporting.
Requirements
Degree in Entomology /biological sciences/ Environmental Science are welcome to apply
Posses Knowledge of biology and behaviour of structural pests will be an advantage (But not a must)
Proficient in MS office application (Word, Excel, Power Point).
Good documentation skills, well organized and detailed oriented.
Resourceful, proactive and has a very high level of initiative.