Euc Support Engineer
West Region, Singapore, Singapore
Job Description
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EUC Support Engineer
Responsibilities
- Provide onsite and remote End user support for SG offices
- Tracking & documenting support activities using ticketing system (JIRA)
- Proactively understand, analyse and research new technical problems when needed.
- Manage assets within the organization and perform tech refresh at stipulated periods.
- Implement applications and software upgrades, perform troubleshooting and fine tuning for users.
- Travel to multiple sites within Singapore for support. (Mainly West side of Singapore)
- After office hours phone support occasionally.
- Other ad-hoc duties assigned by supervisor.
- Min Polytechnic Diploma in Information Technology.
- Minimum 3 year of helpdesk support
- Experience in Windows 10 & 11 OS
- Active Directory, Office 365, including Teams, SharePoint Online, OneDrive.
- Experience on tools like Anti-virus, bit locker management
- Strong customer service and problem solving skills
- Able to prioritize tasks and work on multiple assignments in a fast-paced environment
- Strong written and verbal communication skills and meticulous attention to detail.
- Experience with office productivity, meeting room solutions and service management tools is an advantage.
Job Code: YIHN
EA License NO.: 01C4394
PERSOLKELLY Singapore Pte Ltd \xe2\x80\xa2 RCB No. 200007268E \xe2\x80\xa2 EA License No. 01C4394 \xe2\x80\xa2 EA Registration No. 22106489 (Ng Yi Hui)
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Job Detail
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Job IdJD1325756
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWest Region, Singapore, Singapore
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EducationNot mentioned