Job Description

Company Overview * 67 Pall Mall is a private members' club like no other. Founded by wine lovers, for wine lovers. * This is a club which actively encourages members to share interest in the wor Company Overview 67 Pall Mall is a private members' club like no other. Founded by wine lovers, for wine lovers. This is a club which actively encourages members to share interest in the world's finest wines with likeminded people with a diverse wine list crafted to excite, challenge and captivate the club's members. We exist to bring people together over a shared love of wine, primarily to experience the diversity of our cellar, but also to meet new people and hear new ideas. We want to create a unique ambience, a sense of belonging and community, where wine enthusiasts from all walks of life can enjoy their passion. Extensive cellars allow thousands of cases of the finest and rarest wines in the world to be held on site. Using Coravin, the club offers over 800 wines by the glass, new and unusual wines, as well as the rare and iconic. Located in the top floor of Shaw Centre. Job Role Events Executive, reporting to Head of Events Background in Events, Entertainment, Marketing or Hospitality Excellent communication skills Outstanding attention to details and well organised, able to multi-task and thrive in a fast paced environment Driven, with a can-do attitude Able to work independently and in teams Technology savvy and aware of the latest events technology, ticketing systems and platforms Somebody who enjoys food and wine! s Support Head of Events with conceptualisation, planning, logistics and execution of all events. Events include but not limited physical, virtual or hybrid events, including internal staff events and regular club programs Manage events administration To operationally run all events in our private events spaces (set up, service, tear down) To manage each event and ensuring each event has the required staff/correct staffing levels Work closely with relevant internal departments to organise the different formats of events, to ensure we meet member expectations and ticket sales target Organise and manage the required stock for the event spaces (tables/ furniture/ linen/ crockery/ cutlery/ IT equipment/ glassware) To deliver each event impeccably, meeting all event expectations To actively provide feedback from all events to ensure all events are delivered to the required standard To build and cement the relationships with the existing members and expand the club offering and relationships beyond the physical premises To lead by example with regards to service standards as required in a luxury brand environment To ensure a truly warm and welcoming experience for all members and visitors dining in the club To ensure that guest expectations are exceeded at all times in all areas of lounge, dining and events service delivery To develop wine knowledge (e.g. via in-house WSET training) To develop an outstanding knowledge of all food, wines, cooking techniques and allergy requirements, to ensure guests can be advised appropriately at all times To develop an outstanding knowledge of restaurant service styles To perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position To assist in planning and coordinating menus with the chef and sommelier team for events Responding to enquiry, managing member feedback and complaints Meet and greet guests, organising table reservations for events To develop knowledge and advising guests on menu and wine choice for events Helping in any area of the club when circumstances dictate as directed by Head of Events