Job Description

The Role Responsibilities
Provide high level quality administrative support to Client Coverage Chief Operating Officer ("CC COO"). Proactively manage CC COO appointments, emails, travel, correspondence and preparation for all meetings.
Responsible to ensure smooth operations for the CC COO office which includes:

• To coordinate and support CC COO in calendar managements.
• Support CC COO and Central teams in Business Travels, Travel and Expenses claims (including assessing, validating & approving), Leave application, Peoplesoft, RMS, eProcurement, Finance / Invoicing and Payment process
• Support New Joiner on-boarding process
• Assist CC COO in handling external business / vendors queries
• Support in planning and coordination of Governance meetings
• Maintain and update distribution list
• Assist on Finance / Budgeting, Human Resourcing / Headcounts and other daily BAU functions.
• Responsive to queries and feedback, proactive to manage stakeholder engagements and expectations.
• Coordination and support on all office issues, including event planning, town hall organising, BCP regulatory exercise

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support CC COO to achieve the outcomes set out in the Bank\'s Conduct Principles: The Right Environment.
• Embed the Group\'s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture. Lead by example by displaying exemplary conduct behaviours
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• TTO and Business
• CC COO Functional Heads
• Regional Client Management Heads
• Internal support functions - Finance, IT, Vendor Management
• External vendors

Other Responsibilities

• Embed Here for good and Group\'s brand and values in CC COO team by complying with relevant policies, processes and regulations, as part of the culture. Lead by example by displaying exemplary conduct behaviours.

Key Behaviours

• Ability to work with senior management
• High standards of professional integrity and strong work ethics
• Responsible, adaptable and reliable
• Collaborate to achieve objectives

Knowledge

• Understanding the business strategy
• Good understanding of the financial sector environment
• Operate efficiently and effectively
• Flexibility, adaptability and change responsiveness in an atmosphere of constantly shifting priorities

Our Ideal Candidate

• 3+ years of Senior level secretarial experience in a fast-paced setting
• Comfortable to deal with senior management across different countries and cultures
• Excellent business writing and proofreading skills
• A self-starter with a \'hands-on\' style, able to operate with minimal guidance
• Responsive with meticulous attention and highly detailed oriented
• Highly organised individual with the ability to exercise good judgment in diverse situation and balance multiple priorities
• Excellent verbal, presentation and written communication skills
• A flexible approach to work and able to work overtime as required
• Self-motivated, confident, enthusiastic and practical
• Able to multi-task and manage numerous deliverables effectively
• Time management and strong organizational skill

Role Specific Technical Competencies

• Stakeholder Management
• Calendar and Time Management
• Data Management and File Organization
• Communication Tools (MS Teams, Bluejeans, etc.)

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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