Job Description

About Us
About NTUC Link Private Limited
As part of the Group of Social Enterprises under Singapore's Labour Movement, NTUC Link Private Limited ('Link') was incorporated in 1998 with the key focus of improving the lives of its members by stretching their spending dollar on everyday expenses. Today, Link has transformed beyond a loyalty programme to become a digitally-enabled and data-driven organization. Focused on e-commerce, consumer research, advanced analytics and payments, it offers an engagement platform that delivers value to members and merchants through the most seamless, data-rich, and omni-channel approach. Digital transformation has enabled NTUC Link to enhance and introduce its consumer and business service offerings respectively; namely Plus! and Plus! For Business.
Plus! is one of Singapore's largest and most successful multi-partners loyalty programme, allowing members to earn and redeem loyalty points (LinkPoints) across a variety of lifestyle merchants. With the new Plus! App, Plus! Members can access an array of deals and offers, check their LinkPoints balance, collect stamps from purchases, use digital vouchers and redeem rewards.
Plus! For Business is a suite of business solutions that provides data-based products and services to businesses of all scales. Through advanced analytics and data science, it helps businesses to effectively target their most relevant customers so as to grow acquisitions and sales.
NTUC Link's service offerings Plus! and Plus! For Business collectively reach over 2 million individuals, touches 90% of households, comprises more than 270 merchants and is available at more than 1200 outlets across Singapore.
To achieve the goals in our digital transformation, we've brought in a diverse set of talents from various industries and backgrounds to work with our pioneers for the next lap of our journey.
We're re-writing the playbook and breaking the rules; and there's never been a better time to be on-board. So, if you want to join us on this exciting ride, take a look at the opportunities on our Job Site to connect with us today.
For more information on NTUC Link and Plus!, visit http://www.plus.com.sg

• Assist in card production, inventory management and coordination and delivery of cards to customers and partners
• Support with simple data extraction and generation of target lists for specific cards related services and assist with specific projects related to card operations
• Coordination and support union and other stakeholders with the above activities
• Work closely with front office and other stakeholders ( union's and other partners) to ensure that the customer queries are closed within SLA

• Degree/ Diploma qualification in business or information technology
• At least 4 years of similar working experience or experience in financial services
• Good understanding on the rewards, cards or loyalty business system .The candidate will be expected to service requests from various stakeholders using internal applications
• Friendly and professional demeanor
• Exceptional written and verbal communication skills in English
• Well groom and positive attitude with polite communication skills
• Independent, enthusiastic and reliable
• Able to work in a fast-paced and dynamic environment with various stakeholders