Job Description

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About Us

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health)

is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.



Our purpose is to achieve 'health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.



For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services:

Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support:

CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home


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Provide secretariat support to meetings related to the nursing department and RCD level committee(s). The Secretariatrole includes but is not limited to:



a.Scheduling of meetings



b. Creation and sending of invitations for meeting and monitoring of responses



c. Agenda setting with Nursing leaders and slides preparation if required



d. Logistics set up



e. Attendance taking



f. Minutes writing or notes taking when required



g. Tracking of action plans, if required



h. Support policy reviewsi. Track and maintain accurate records for reporting to Clinical Governance Committee, when required



2. Keep accurate and up-to-date records required for regulatory and organisational compliance and audit(s)



3. Assist Nurse Managers in managing dormitory list and any other databases, including but not limited to formatting andprinting of materials



4. Liaison between nursing and external clinical service provider(s) for scheduling and billings



5. Assist in the procurement of medications and billings from vendor(s)



6. Liaise between Nursing and Operations to arrange transport for medical appointments



7. Develop and prepare resident related administrative information and collaterals



8. Maintain sufficient stationery and laboratory supplies for residence levels



9. Manage archival of medical records for all death/discharge cases



10. Initiate, drive or support nursing home quality improvement, including process innovation and care model-relatedinitiatives



11. Drive standardisation and process improvement in nursing admin processes across all nursing homes and representnursing admin group at Division/Organisation level system implementation or testing



12. Support Nurse leaders in the orientation of new nursing staff, and creation of IT accesses for nursing staff



13. Maintain and issue lockers to nursing staff, where required



14. Be the learning Coordinator for the nursing home, including maintenance of training and certification records



15. Collate nominations for training and correspond with nursing homes and/or external parties on course administration,including CPE points recreation.



16. Plan and coordinate division-wide training sessions with vendors



17. Collect, report, disseminate and follow-up on attendance, quizzes and course evaluations



18. Assist in student placement and logistics required, when required



19. Assist in the collation of clinical quality indicators for reporting and presentation



20. Support the continuous review of Incident Reporting format to ensure coverage of emerging or operational risksidentified on the ground



21. Submit all incident reports through Corporate Incident & amp; Risk Management Portal


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Qualifications

Possess Diploma or Degree in any discipline Knowledge in a healthcare setting would be an advantage Minimum 2 years of experience in administrative support Proficient in Google Workspace (e.g. Google Docs/Sheets/Slides, Gmail) Be detail-oriented and meticulous Have good communication skills (oral and writte) Able to work independently Be a team player, open to task-switching to support the business needs Be resourceful and self-directed to act on tasks ####

Skills

Google Suite

MS Office