Job Description

Experienced IT Support Specialist

Company: Jeppesen Asia Pacific Pte Ltd.

Job ID: 00000372491

Date Posted: 2023-04-25

Location: SGP - Singapore, Singapore

Qualifications:

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We\xe2\x80\x99re committed to fostering an environment for every teammate that\xe2\x80\x99s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Digital Solutions, currently is looking for an Experienced IT Support Specialist to be based in Singapore and the role will join an international environment with a team of like-minded system experts in a leading-edge expanding software company.

The team you will be working with consists of Technical Support Specialists (internally referred to as Service Managers), Systems Experts and Service Account Managers handling multiple customers globally.

Position Responsibilities:

Responsibility for proactive and reactive support for a few production system installations

Participate in ongoing implementation projects

Provide advanced technical support for day of operation flight crew tracking and related products, in relation to the Service Level Agreement(s)

Assist the client with knowledge of the product, proactive problem solving and daily management of the production installation

Maintain Linux installations on company servers and make recommendations to clients on patches/upgrades

Provide System requirements to the Technical Development team

Participate in a 24x7 standby roster \xe2\x80\x93 currently every 4th week

Basic Qualifications (Required Skills/Experience):

Bachelor\'s degree or higher in IT related field or equivalent.

3+ years in a similar or a software development role

Expert knowledge of Unix and/or Linux

Expert knowledge with shell scripting

Preferred Qualifications (Desired Skills/Experience):

Particular interest in technical problem solving

Strong programming skills (Python and Java an advantage)

Version control systems such as Git and Mercurial

Messaging systems such as Activemq

Databases (Oracle or Postgresql)

Customer relationship experience is advantageous

Highly responsible, able to take ownership of issues

Strong technical & analytical aptitude

Able to work independently and within a team

Typical Education/Experience:

Education typically acquired through advanced education (e.g. Bachelor or Masters in IT related field) and 3 or more years\' related work experience

This position allows telecommuting. The selected candidate will be required to perform some work onsite at one of the listed location options.

Employer will not sponsor applicants for employment visa status.

Relocation:

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Boeing is the world\'s largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

Relocation: No relocation available

Export Control Requirement: Not an export control position

Safety Sensitive: This is not a safety sensitive position

Contingent Upon Award Program This position is not contingent upon program award

Experience Level: Individual Contributor - 3

Job Type: Regular

Job Code: BA40I3 (BA1)

Boeing