Job Description

:

The Company:

An established global transport & logistics corporation is seeking an IT Support Specialist to assist with an office relocation project.

The Role:

As an IT Support Specialist, you will be responsible for the following:

• Provide technical support to the assigned division during the relocation process.
• Assist with the setup and configuration of IT infrastructure in the new office.
• Conduct testing and troubleshooting of the IT systems to ensure they are working effectively.
• Provide support to the assigned division.
• Manage devices and coordinate device movements.
• Assist relocation vendors during visits and device testing.
• Manage inventory and provide physical assistance with all other requests that require physical actions.
• Onboard and offboard new users.
• Handle device-related tickets.
• Provide administrative assistance for printer, UPS, and other vendor-related service and maintenance requests.
• Provide administrative assistance for invoice-related queries.

• Travel to Changi North Way until sometime in July 2023. Subsequently, to travel to Kallang Way from August 2023 onwards.
• At least 1 years of experience in IT support or related field.
• Experience in device management, technical troubleshooting, and IT infrastructure setup and configuration.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Familiarity with security protocols and procedures.
• Proficient in Microsoft Office Suite.

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