Job Description

Adecco is partnering with a global logistics services company to look for a Export Customer Service Officer to support their operations. Job Details: * Location: Alps Avenue (Transport provided at Tampines & Tanah Merah) * Working hours: Mon to Fri, 9am to 5.30pm & Alternate Sat, 9am to 1pm * Salary: Up to $3000 + AWS + VB

Adecco is partnering with a global logistics services company to look for a Export Customer Service Officer to support their operations.

Job Details:

• Location: Alps Avenue (Transport provided at Tampines & Tanah Merah)
• Working hours: Mon to Fri, 9am to 5.30pm & Alternate Sat, 9am to 1pm
• Salary: Up to $3000 + AWS + VB

Job Responsibilities:

• Liaising directly with customers by providing a pleasant service to them.
• Attend to incoming calls from customers.
• Ensuring prompt delivery of flight details to customers.
• Verifying compliance of export documents when processing export work order.
• Timely application of the appropriate export permits and customs processes.
• Monitoring onboard status and promptly informing customers of any irregularities.
• Maintaining effective communication among relevant departments, such as Operations, Warehouse, Traffic, and Planning.
• Ensuring that the Airfreight rates applied is correct and updated.
• Staying informed and updated on new changes and requirements from airlines and government authorities.
• Submitting monthly customer reports to the relevant parties.

Requirements:

• Minimum O Level required
• Relevant customer service experience in the logistics industry would be advantageous

Next Steps:

• If you are keen to apply, please kindly email sylvie.yong@adecco.com with your updated resume & quote "Export Customer Service Officer".
• We regret to inform that only shortlisted candidates will be notified. Thank you.

Chua Wei Ling
Direct Line: 8126 9981
EA License No: 91C2918
Personnel Registration Number: R2197152

Adecco