Job Description

Areas of Interest

Facilities Management

Location(s)

Singapore - Singapore

We are Host! Designed to complement CBRE\'s occupier and landlord service offerings, the Host mission is to create and scale people-led, technology-enabled services that increase individual well-being, personal productivity and organizational effectiveness. Put simply: our goal is to help people work smarter and delight in doing it.

JOB SUMMARY

This position is responsible to support and coordinate activities related to delivery of workplace experience services for clients, where offered, including administrative support for teams managing and directing services. Services may be directly performed by the company, or third-party service providers in collaboration with this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides coordination and administrative support for the delivery of Workplace Services. Services include, but are not limited to:

• Concierge
• Reception / Switchboard
• Conference & Meeting Room Management
• A/V Support
• Meeting & Event Management
• Community Programs
• Workplace Coaching & Onboarding
• Food Services
• Parking & Commute
• Bicycle & Local Shuttle
• Supported Employment
• Company Store
• Pet Programs
• Document Services
• Mail Services
• Record Archiving
• Office Supply Management
• Moves, Adds, Changes
• Furniture Management
• Space Reset
• Workplace Onboarding
• Assists the Workplace Experience leadership team with general administrative support including invoice processing, travel arrangements, expense reporting, etc. Requests building and/or equipment services as needed.
• Provides administrative support for the Workplace Experience team as directed, including expense management, meeting coordination, office and workplace experience equipment care, and supply management.
• Manages program materials\' accuracy, production, quality, and retention, including administration of SharePoint sites or similar. Ensures client and company materials comply with client and company brand guidelines.
• Utilizes and maintains the integrity of databases and other digital tools associated with service delivery, as requested.
• Ensures all billings for business services are invoiced and billed as required.
• Attends move meetings and coordinates all moves with client contacts.
• Responds to customer requests and complaints regarding Workplace Experience services.
• Maintains relationships with vendors that provide services and goods to the office. Ensures all vendors used have current proof of insurance and contractual documentation in place, per requirements.
• Administers Workplace Experience team member and third-party service provider on-boarding process, including new employee orientation, training, equipment, and software ordering.
• Assists in the completion of the office Business Continuity plan.
• Performs other duties as assigned.

CBRE