Job Description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Provide general overall facility management services including continuous monitoring of office/facility

• Conduct morning checks on the facilities in the office
• Act as an interface with client, visitors and guests
• Being the point of contact for building landlord
• Assist Client with tactical planning for the facilities team\xe2\x80\x99s goals and objectives
• Properly & effectively administer and maintain all services under the Facility Administrator\xe2\x80\x99s responsibility (see following sections for details)
• Manage & maintain facility management tasks as assigned.
• Ensure appropriate follow up with customers.
• Seek to continuously improve processes, systems and overall client satisfaction.

Assist with budgetary requests, analysis and reporting

• Assist with researching, analyzing and reporting budget variances
• Work with team members to identify and respond to any financial or budgeting related issues
• Help support facility specific cost savings targets to contribute to the account achieving significant savings
• Assist management and staff with operational reporting, budgeting, financial systems, purchasing as necessary.
• Support requests associated with Jones Lang LaSalle Management, Operations and Financial audits
• Reporting to Taiwan Management on facility related projects and updates on a weekly basis

Finance

• Execute all required financial related work to deliver facility services to Client\xe2\x80\x99s facility
• Be administrator for Client\xe2\x80\x99s purchase system for Facility related, if required
• Assist with registering new Third Party Vendors in JDE system according to JLL policy and procedures
• Create Purchase Order (PO) requests on behalf of the facility management team for both JDE and Client System
• Goods Receipt (GR) the PO after confirmation of PO requester
• Receive, scan and file invoices
• Email scanned invoices to JLL\xe2\x80\x99s Financial Service Center (FSC)
• Assist FSC with any other financial related matters to ensure that all financial process are completed in a timely manner
• Assist local Singapore finance as required to ensure that all financial related matters are closed in a timely manner
• Maintain tracker to ensure of all responsible financial process to ensure that all payments are properly documented and completed in a timely manner
• Escalate any potential risk of late payment or other financial matter that could impact facility operations to site lead as soon as you become aware

Meeting Room Support

• Ensure meeting room(s) presentation is clean and tidy at all times
• Assist the local business with meeting room bookings and operations of audio visual equipment where required
• Demonstrate responsiveness and creativity in finding solutions for service delivery and overall client satisfaction.
• Read and understand the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys.

Engineering SupportCoordinate & Manage HVAC, Fire Protection & Security Equipment, Mechanical and Electrical Maintenance and repair services with building/property maintenance management comprises of the managing of service from third-party service partner/vendors.Client/Stakeholder Management

• Manage the key client team representatives effectively to ensure that expected service levels are achieved
• Build strong working relationships with key client representatives and promote company\'s engineering platform and provide a key linkage between the wider organisation and the client representative and account team
• Coordinate with stakeholders to ensure smooth delivery of programs and procedures
• Require to physically check and complete the occupancy data based on client requirement with provide templates

Procurement & Vendor Management

• Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools & documentations
• Manage contract on vendors for technical services

Site Operations

• Plan and take responsibility for smooth operations of all mechanical, electrical, plumbing installations and buildings works pertaining to the facility
• Emergency call support and site attendance as required
• Manage the M&E scope of the projects to ensure the quality and deliverables within the stipulated time
• Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings
• Continuous optimisation of processes, tools and documentation
• Achieve key performance indicators and service level agreement target
• Attending to ad-hoc guest at the visitor waiting area
• Ordering and tracking of first aid supplies, office supplies and pantry supplies.
• Collection of mail from the letterbox and distribute to relevant department mailbox
• Manage and program the registering and issuing of badge access and handle any badge related issues for users and visitors on a daily basis
• Manage ad-hoc projects such as procurement for employees\xe2\x80\x99 benefits

Events Management

• Setting up of space for celebration of events including moving of light furniture
• Ordering of festive decorations including engagement with landscaping vendors for festive plants
• Planning of celebration for festive holidays and monthly birthday celebrations
• Assist to liaise the event catering vendor and process through petty cash procedures when require

Health & Safety Management

• Conduct regular audits to ensure safety procedures on site are in place and working
• Assist in carrying out safety procedures when needed
• Assist in the implementation and management of facility risk management program
• Support the implementation and monitoring of disaster recovering and business continuity plans
• Follow established escalation procedures and incident reporting procedures
• Consolidation of mandatory quality management documentation requirements for existing ISO certifications possessed by our client

Location:On-site \xe2\x80\x93SingaporeJob Tags:HiringIf this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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