F&b Operations Manager
Job Description
JOB DESCRIPTION 1)Ensure good customer experience, satisfaction and customer loyalty. 2)Ensure the smooth running of the coffeeshop operations in line with the company\xe2\x80\x99s business objectives. 3)To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH\xe2\x80\x99s legislation and company policies and procedures. 4)Oversee and hands-on daily operation. 5)Manage a team of service-bar crews, conduct daily briefing to the team. 6)Train and re-train SOPs to improve staffs capbability in handling daily tasks and upselling skills. 7)Able to train team to upsell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service. 8)Versatile in different job roles and hands on operations. Requirements : 1) Above 5 years of managerial F&B experience in managing a team of people 2) Above 6 years of F&B operations experience in coffeeshop. 3) Able to improve sales from soical media posting and marketing. 4) Friendly personality and hospitable to all guests, good PR skill. 5) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow. 6)Positive attitude with a strong sense of communication with customer.
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Job Detail
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Job IdJD1334440
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned