Job Description

- Assist the F&B Operations Manager in building and maintaining a strong and efficient team to provide the guests with the highest possible level of service.

- Operate the department with positive financial results.

Supervise and oversee the administration of the Restaurant and Banquet to ensure smooth operations.

- Evaluate the operations and procedures and suggest improvements to the F&B Operations Manager.

- Check the work performance, turnout of subordinates and assign responsibilities.

- Demonstrate thorough knowledge on products, menus and equipment.

- Liaise with Kitchen and Bar on daily Restaurant & Banquet Operations.

- Attend weekly departmental meetings when the F&B Operations Manager is unavailable.

- Conduct daily Restaurant & Banquet Operations briefings, in the absence of the F&B Operations Manager.

- Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general.

- Assist the F&B Operations Manager in casual labour & contract staff costings.

- Assist the F&B Operations Manager to analyze daily revenue and cost reports.

- Assist the F&B Operations Manager to enforce all pre-check and check control procedures in all areas when required with updates.

- Ensure that no single use plastic containers & cutleries are used following the brand standard.

Monitor the quality and quantity of all Restaurant & Banquet Operations items served timely.

- Maintain good communication & relationship with all other Hotel departments.

- Keep the F&B Operations Manager informed on all items of interest for the department.

- Assist the F&B Operations Manager to co-ordinate with the respective department heads on any activities which overlaps with or which concerns their departments.

- Enquire guests\xe2\x80\x99 satisfaction and handles guests\xe2\x80\x99 complaints to establish good guest relations.

- Regularly inspect equipment and ensure that they are well maintained and in good working order.

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