Job Description

Description

Scope:

• Travel to customer site as service contract or as circumstances dictate
• Diagnose and repair, to component level, PCB\'s and units returned from the assigned region
• Perform site evaluations, scheduled and unscheduled site visits
• Support customers in the installation, modification, and repair of products
• Solve Power and UPS problems at customer site
• Interact with customers by phone/face to face depending on the level and type of support required
• Oversee the installation of product, repair and analyze a failed product or provide customer-site maintenance (such as replacing batteries, fans, etc)
• Provide consultation to end-users in conjunction with sales by promoting and explaining Services as required
• Draft engineering failure analysis reports for customers with guidance from Engineering
• Qualify third party service centers and support of authorized service centers
• Train customers on equipment operation and maintenance of products
• Identify and report failure modes encountered when in the field and determine the cause of these failures
• Isolate and rectify equipment installation problems and provide reports on these issues

Requirement:

• NITEC/ Diploma in Electrical Engineering or equivalent
• Resourceful with good analytical, communication, organization interpersonal skills and good working attitude.
• Able to perform standby duties, ability to support after office hour and weekend when required.
• Possess Class 3 license will be a plus

Working hours: 830am to 530pm (M-F) - But comfortable to be open to standby after office hours

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: chloetan@recruitexpress.com.sg

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Industry

Semiconductor / Electronics / Engineering

Specialization

Engineering

Location

East

Employment Type

Permanent

Salary

S$2,601 - S$4,000 / mth
S$4,001 - S$6,000 / mth

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.
CEI Registration No.: R1765524
Email: chloetan@recruitexpress.com.sg
Tel: 67373328
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Recruit Express