Job Description

Kongsberg Norcontrol is a daughter company of Kongsberg Defence and Aerospace AS. As part of the Space and Surveillance division we deliver products, systems and services to customers within the space industries and maritime surveillance worldwide. Kongsberg Norcontrol provides maritime surveillance solutions improving safety, efficiency and security of maritime transportation and its infrastructure by ensuring optimal maritime domain awareness. The solutions are in operation with leading maritime coastal organisations, most successful port authorities as well as offshore operators.

In addition to the main office in Norway, Kongsberg Norcontrol has offices in Singapore, India and the UK.

As our Singapore office continues to grow, we are seeking an additional Field Service Technician or Engineer with a qualification from the Information, Communication and Technology (ICT) industry, and experience supporting maritime infrastructure and advanced IT solutions.

Responsibilities and tasks:

• Monitor condition and maintain optimal operation of maritime sensor networks, servers, and IT infrastructure with high focus on cyber security.
• Provision of ICT technical support service including operating systems (Windows & Linux), RDBS (primarily SQL Server), 3rd party software (primarily VMware), proprietary software and networks (LAN/WAN).
• Act as link between end-users and higher-level support.
• Conduct preventative and rectification maintenance at customer locations world-wide both on land and offshore.
• Conduct installation, commissioning, and setting-to-work activities at customer locations world-wide.
• Provision of technical and operational training at customer locations world-wide.
• Inclusion in a shared duty roster for remote and on-site support service 24 /7 including weekends.
• Provision of technical support service for marine sensors including radar, radio, CCTV, AIS, etc.
• Participate in Customer Support department meetings, if required.
• Precise reporting and documentation of performed maintenance and rectification.
• Any other appropriate tasks required by the Line Manager.

• Experience from technical support and service for marine sensors/sensor networks such as radar, VHF radio, CCTV, AIS, etc. is an advantage.
• NITEC/Diploma/Degree in Computer Engineering / IT networking / Electrical and Electronic Engineering or any other relevant field of studies.
• Possession of a Class 3 Driving License.
• Candidate needs to be able to be security cleared to access restricted areas.
• Other essential experience; Windows Server, SQL Server, VMware ESXI, VMware VCenter, and TCP\\UDP\\Multicast.
• Preferable; Windows licensing, VMware licensing, Cisco licensing, HP MSA Storage and Cloud Computing - Azure or AWS.

• Team-player, but ability to work alone when required.
• Result and customer oriented.
• Structured, accurate and tidy.
• Good communication skills, both orally and in writing.
• Positive mind-set, reliable and practical.
• Minimum 5 years relevant work experience from maritime industries.

• Competitive remuneration including benefits commensurate with proven success, experience and qualifications.
• Interesting challenges in a company in strong growth.
• Extensive travel opportunities. Travels can be expected overseas including working offshore and at height, mostly in Southeast Asia and Australia, but some training will be accomplished in Norway.

Kongsberg Gruppen