Job Description

Reporting to:Hotel ManagerDuties and Responsibilities:

• Achieves targeted daily, weekly and monthly revenue.
• Plans the menu beforehand according to the events scheduled / reservations.
• Maximizes food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events and by training staff on "up-selling."
• Controls costs of all food and beverage outlets by assisting management, as requested, in purchasing, maintaining effective profit and loss controls.
• Ratio of manpower versus expected cover is balanced.
• Manages function rooms, restaurants and bar to ensure proper preparation, including set-up of tables, chairs, linens, table settings, glassware, etc.
• Communicates with service, kitchen staff and other departments regarding reservations, special requests and / or special events.
• Provides training, mentoring and coaching to staff where required.
• Adheres to all safety, sanitation, food preparation and food storage. Reports and takes action on all hazards.
• Reports immediately any issues and identify solutions to issues / matters.
• Ensures restaurant is secure upon departure and that all lights, equipment, doors, etc. are turned off or locked.
• Ensures adherence to policies and procedures and the practical application of these.
• Maintains consistency of service standards and flow of operations.
• Provides an accurate report on daily sales and trends.
• Has complete documentation on all activities, endorsements and reports.
• Has accurate inventory of supplies, equipment and other assets.
• Records and reports all breakages and losses immediately.
• Addresses in a professional, timely manner all guest queries or complaints.
• Implements service improvement ideas and develops new concepts to ensure customer satisfaction and repeat business.
• Monitors and records the maintenance of department equipment.

Qualification / Competency Requirement:

• Previous Food and Beverage managerial experience
• Committed to delivering exceptional levels of service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Leadership, coaching and training skills
• Delivering brand standards
• Administration and technology savvy
• Sound commercial judgment
• Available to work when the team and customer needs you most

Job Type: Full-timeSchedule:

• 8 hour shift

Application Question(s):

• Where is your location?
• What is your expected salary?

Experience:

• food and beverage managerial: 5 years (Preferred)