Front Desk Clerk
Singapore, Singapore
Job Description
Well Established Spa looking for Front Desk (Night Shift)
:
- Greet guests/members in a friendly and courteous manner
- Answer telephone & e-mail enquiries promptly and professionally; and channel to appropriate person for assistance
- Efficient in assisting guests/members with treatment recommendations and appointment scheduling, facility use enquiries, handling guest feedback and providing directions
- Maximize the appointment book by allocating the right treatment to the right therapist at the right time and at the right rate, through up-selling of treatments
- Maintain up-to-date knowledge about current promotions and packages, be proficient in all aspects of treatments and facility
- Operate point of sale system and handle all payment transactions accurately
- Escort guests and giving spa tours, as required
- Ensure cleanliness and appearance of spa reception and other related areas
- Maintain sufficient inventory of supplies for smooth operations of spa reception
- Ensure strict compliance of PCI - privacy of guest information
- Ensure strict compliance for cash float handling
- Work together with colleagues to ensure guests' satisfaction at all times by ensuring that safety and service is always the spa's first priority
EA License No: 21C0684
EA Personnel Name: Tan Jin Zi
EA Registration Number: R22108095
Primary/N/O Levels or equivalent
Minimum of 1 year(s) experience needed for this position
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Job Detail
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Job IdJD1082722
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned