Job Description

Company
Papilla Hair Pte Ltd
klhealth.sg

Designation
Front Desk Executive / Customer Service Executive (Retail)

Date Listed
11 Apr 2023

Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/Perm

Job Period
Immediate Start, Permanent

Profession
Personal Care / Beauty

Industry
Beauty Services

Location Name
Orchard Road, Ngee Ann City, Singapore

Address
391A Orchard Rd, Singapore 238873

Map


Allowance / Remuneration
$2,000 - 2,700 monthly


Company Profile
Papilla Haircare is a specialised hair loss and scalp treatment centre in Singapore that focuses on hair-regrowth therapies and treatments for all kinds of scalp concerns. Our unique selling point is our science-based approach to providing solutions for hair loss issues, with a team of doctors and scientists providing the technology and know-how behind our protocols and programs.


Job Highlights

• Career Growth Opportunities
• Friendly Working Environment
• Attractive remuneration package with Commission
• Located in Orchard Central, Taka

Responsibilities:

• Answer front desk phone calls for Papilla Hair Pte Ltd
• Attend to all customers issues and provide accurate, appropriate, and immediate responses, ensuring complete customers satisfaction on the social media platform.
• Organize and schedule customers\xe2\x80\x99 appointments.
• Acknowledge and greet guests entering and leaving the facility.
• Basic customer registration, financial billing, and cashier.
• Attending to customers\' pre & post-consultation enquiries
• Monitor and manage inventory.
• Purchase retail stocks and salon-use stocks when necessary
• Administer, record, and maintain customer records and files.
• Performed regular follow-ups on the customer to upkeep customer care.
• Always maintain safety standards and cleanliness of the salon.
• Other ad-hoc administrative duties.

Requirements

• Service-oriented and positive attitude
• Required Skill(s): Fluent in English (Both written & spoken), Experience in Hair Scalp/ Hair Restoration will be an advantage.
• Fresh graduates are welcome to apply as training will be provided.
• Monthly Regular Day Off -6 days
• Comfortable in retail operational hours which includes weekends and public holidays.

Application Instructions
Please apply for this position by submitting your text CV using .
Kindly note that only shortlisted candidates will be notified.