Job Description

Join Our Team at MBER - Front Desk Receptionist

Location:

Mber @ Teck Chye Terrace, Serangoon

Employment Type:

Full-time | Shift-based | 5.5 working days (5-day week may be considered)

Salary:

$2,000 - $2,500/month

Reports To:

Front Office Manager

About MBER

MBER

is more than just a place to stay, we are a

lifestyle-forward co-living brand

built around connection, creativity, and conscious living. We're reshaping the way people live and work, building vibrant, inclusive spaces where community comes first.

Your Role: Front Desk Receptionist

As the welcoming face of MBER, you'll be the first point of contact for our residents and guests. You'll help create a warm, seamless, and professional front-of-house experience, while supporting day-to-day operations and contributing to a thriving community.

What You'll Do

Greet residents, guests, and walk-ins warmly and professionally Manage check-ins/check-outs, payments, and guest folios Handle bookings, calls, emails, and WhatsApp messages Respond to guest requests, issues, and feedback in a timely manner Maintain accurate guest records and room logs Share information on amenities, events, and house rules Support and promote in-house events and activities Coordinate with housekeeping, maintenance, and sales teams Maintain a clean and organized front desk area Assist with admin tasks and handle mail/packages Report incidents and guest concerns to management

Who You Are

Friendly, professional, and approachable Excellent communication and customer service skills Organized, proactive, and able to multitask in a fast-paced setting Tech-comfortable - you're familiar with booking systems and email Flexible with shifts (weekends, evenings, holidays if needed) Minimum GCE 'O' / 'N' Level Prior front desk experience and PMS knowledge are a bonus Passionate about community living and people-focused work

What You'll Get

Competitive Salary: $2,000-$2,500 Growth Opportunities: Be part of a brand with bold expansion plan Vibrant Workplace: Work in a dynamic and inclusive co-living community Career Development: Opportunities to grow and learn within the MBER team Benefits Package: Health insurance and more (details to be confirmed)

Ready to be the heart of our front desk?
Apply now and help us build something meaningful.

Job Type: Full-time

Pay: $2,000.00 - $2,500.00 per month

Schedule:

Holidays Shift system Weekend availability
Work Location: In person

Expected Start Date: 01/09/2025