Job Description

We are looking for an enthusiastic and customer-focused Front Desk Receptionist to be the welcoming face of our education centre.


As the first point of contact for our students and their families, your role is essential in creating a warm and professional experience for all who walk through our doors.

About the Role

In this

full-time

position, you will provide exceptional front desk and administrative support while contributing to a positive, well-organised, and efficient environment.

? Responsibilities

1. Greet & Welcome Visitors

Ensure all visitors are greeted warmly and professionally Create a welcoming and reassuring first impression

2. Handle Inquiries

Manage incoming calls, emails, and walk-in queries Provide accurate information about our educational programmes

3. Manage Student Matters

Oversee student registration and records Collect course fees and ensure timely documentation

4. Customer Relationship Management

Build and maintain positive relationships with families Address and resolve any customer concerns with care and professionalism

5. Provide Administrative Support

Assist with day-to-day administrative duties Ensure smooth running of centre operations

6. General Support

Support the centre management team as needed Contribute to a collaborative and positive work culture

What We're Looking For

Experience:

Prior front desk or customer service experience, ideally in an education or service-focused setting

Communication Skills:

Strong verbal and written English; able to communicate clearly and confidently

Organisational Skills:

Detail-oriented with excellent time management

Tech Savvy:

Comfortable with Microsoft Outlook, Excel, and basic office tools

Positive Attitude:

Friendly, proactive, and genuinely enjoys helping others

What We Offer

Career Development:

Grow with us! Opportunities for long-term professional development

Attractive Remuneration:

Competitive salary, annual increments, and a performance-based year-end bonus

Supportive Team Culture:

A warm and collaborative working environment

Self-Care Benefits:

Perks to promote work-life balance and personal well-being

Work Location:

Pasir Ris Mall

Working Hours

Wednesday to Sunday

: 8:45 AM - 6:30 PM

Off Days

: Monday and Tuesday


?

Be the Heart of Our Centre - Where Every Smile Starts with You!

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