We are looking for friendly, cheerful, and customer-focused
Front Desk Receptionists
to be the welcoming face of our
education centre
!
As the first point of contact for students and families, you will play a vital role in creating a warm, professional, and reassuring environment, as well as providing excellent customer service.
About the Role
------------------
This is a
full-time
front desk and customer service position based in one of our vibrant education centres.
? Key Responsibilities
--------------------------
1. Welcome Visitors
Greet all students, parents, and guests with warmth and professionalism
2. Handle Inquiries
Manage incoming phone calls, emails, and walk-in queries
Provide accurate and helpful information about our programmes and services
3. Manage Student Matters
Oversee student registrations and maintain accurate records
Handle course fee payments and proper documentation
4. Customer Relationship Management
Build friendly, respectful relationships with students and their families
Address questions and concerns with care, empathy, and professionalism
5. Provide Administrative Support
Assist in the day-to-day operations of the centre
Ensure smooth running of administrative tasks and logistics
What We're Looking For
--------------------------
Excellent Communication:
Strong command of English for clear, effective communcation
Organised & Detail-Oriented:
Able to multitask and manage time efficiently
Positive Attitude:
Friendly, proactive, and truly enjoys helping people
What We Offer
-----------------
Attractive Remuneration:
Competitive salary, annual increment, and year-end performance bonus
Supportive Team Culture:
A warm, collaborative, and encouraging workplace
Work-Life Balance:
No overtime, perks and benefits to support your well-being
Work Location
-----------------
Punggol - Waterway Point
or
Punggol Coast Mall (new) or
Serangoon NEX
Working Hours
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Wednesday to Sunday:
8:45 AM - 6:30 PM
Off Days:
Monday & Tuesday
? Be the Heart of Our Centre - Where Every Smile Starts with You!