Job Description

General Manager, FCM Singapore

About the Opportunity

We are looking for a General Manager to join us and be the ultimate brand ambassador for FCM in Singapore - with customers, suppliers and our people.

As the General Manager, Singapore, you must have ambition, demonstrated experience leading a business, strong business acumen, and customer centric passion to lead FCM business. You will be responsible for delivering operational excellence by leading and inspiring teams, connecting and collaborating with customers, building key relationships with suppliers and industry peers and driving business outcomes to grow the FCM brand.

Key Responsibilities:

• Set the strategic direction and execute FCM Singapore strategy to secure and maintain market leadership within corporate travel management in Singapore and Asia.
• Collaborate with regional and global discipline leaders to define the appropriate brand\'s strategy for Singapore market
• Responsible for delivering top and bottom-line growth
• Connecting and collaborating with customers to improve their travel program and deliver tangible improvements
• Improve customer satisfaction and engagement
• Partner with technology teams to ensure that the FCM technology product offering in Singapore continues to support and differentiate our overall business strategy.
• Support marketing and PR initiatives that target FCM positioning as a market leader within the corporate travel management space.
• Be the cross functional leader across Marketing, Sales, Operations, Supplier Relations to ensure monthly and quarterly business execution excellence
• Drive our FCTG culture within the organisation and the brightness of future of people in line with FCM DNA and FCTG philosophies
• Identifies, nurtures, develops, and promotes talent from within and build an inclusive and diverse management team
• Measuring success and holding people accountable through Key Performance Indicators that are measurable and achievable.
• Interprets risk and opportunities and understands the financial levers
• Operates ethically and within the realms of good corporate governance

Requirements

Essential

• Minimum 5 years in a senior management role
• Experience working within B2B businesses; willingness to \xe2\x80\x9croll up the sleeves\xe2\x80\x9d and get the deal/task done
• Proven track record of meeting and exceeding performance objectives
• Strong business acumen and analytics skills to drive business strategy and decisions
• Exceptional and fluent communicator
• Proven track record to grow, develop and retain top talent
• Can work effectively and efficiency within a matrixed business environment
• Strong interpersonal and organisational skills to inspire, align and enable a large team across all functions to drive a successful business
• Ability to thrive in a fast-paced environment and with a challenging workload.

Desirable

• Travel industry / Sales and Marketing experience
• Understanding of technology development processes

Brightness of Future is very important to us and FCM will provide you with the ideal environment to take your career to the next level. This is an opportunity you don\'t want to miss - APPLY NOW!

Applications close Sunday 16th July 11.59pm

#LI-AW1#FCM#LI-Hybrid

Applications close: 16 Jul 2023 Singapore Standard Time

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