Job Description

Job Requisition ID #22WD62737 ..English translation follows French. Pr sentation du poste Le ou la gestionnaire de programme est responsable de l' laboration, de la mise en uvre et de la maintenance, en collaboration avec la direction, les processus Job Requisition ID # 22WD62737 ..English translation follows French. Pr sentation du poste Le ou la gestionnaire de programme est responsable de l' laboration, de la mise en uvre et de la maintenance, en collaboration avec la direction, les processus et les guides des responsables des transactions conform ment l' volution des exigences op rationnelles. Le ou la responsable du programme fera partie de l' quipe du programme d'aide aux ventes relevant du programme d'aide aux ventes destin aux gestionnaires. Lieux: Barcelone/Montr al/Denver/Singapour/Munich Responsabilit s D velopper et d ployer, en collaboration avec l' quipe largie, les processus pour soutenir les activit s des responsables des transactions relatives aux offres Enterprise Business, DRB Matrix et Exception Process et d'autres sujets connexes Documenter les guides et les sujets requis dans Wiki pour les ventes Discuter avec diverses parties prenantes pour adopter en amont les processus op rationnels n cessaires l'inclusion de nouveaux produits, y compris ceux issus de fusions et acquisitions Identifier la configuration n cessaire pour maintenir des processus d'affaires des responsables des transactions efficaces et leur volution, et la partager En collaboration avec les propri taires d'entreprise, d finir la configuration n cessaire pour une efficacit maximale Valider les solutions et pr senter des commentaires l' quipe de projet au besoin Collaborer avec les SA&A et orienter l' tablissement des priorit s En tant que membre de l' quipe du programme d'aide aux ventes, le ou la gestionnaire de programme collaborera sur divers aspects de la r alisation strat gique et des objectifs de l'organisation de l'aide aux ventes Identifier les possibilit s de formation et faire des recommandations l' quipe du programme Aider au d veloppement des PME au sein de l'organisation des services des op rations de vente V rifier que les ressources des services des op rations de vente sont ad quatement form es Aider la r solution de cas complexes dans la marche suivre pour les recours hi rarchiques Aider la pr paration du contenu pour la revue trimestrielle des op rations des services d'op rations de vente Organiser des r unions r guli res avec les membres de la direction des services des op rations de vente pour surveiller l'avancement du d ploiement du programme et les objectifs strat giques Adopter la culture et les valeurs d'Autodesk Exigences minimales Dipl me B.A./B.S ou exp rience quivalente Plus de 3ans d'exp rience en gestion de projet/programme, op rations de vente ou exp rience similaire Excellentes comp tences en relations interpersonnelles, en influence et en communication, y compris en mati re de r daction et de pr sentation Personne hautement organis e avec une capacit prouv e accomplir le travail Personne d di e au service et ax e client Personne multit che ax e sur les d tails avec une solide thique de travail Ma trise de plusieurs applications m tiers, notamment Salesforce, MSOffice, SharePoint Personne l'aise dans un environnement fluide en constante volution La personne id ale Compr hension approfondie des processus, des politiques et des outils Autodesk Perspective globale et compr hension de l'impact des d cisions Compr hension des d tails du grand compte et des activit s du march interm diaire Solide connaissance de l'accord commercial d'entreprise et de la mani re dont il est trait Orientation client (d fenseur des ventes) Solides comp tences en communication globale Capacit av r e diriger et garder les autres concentr s sur la t che Expertise analytique aboutissant la recommandation de solutions (capacit influencer avec les donn es) Capacit d montr e collaborer avec diff rents groupes au sein d'Autodesk Capacit d'examiner les processus et de diriger l'optimisation et l'innovation Capacit d' valuer les choix avec une id e claire des priorit s cl s et des risques pour le programme Gestion des informations des multiples flux de travail parall les et int gration des d tails cl s dans nos processus standard Application du meilleur jugement pour prendre des d cisions sur les options de port e poursuivre (penser long terme) Position Overview The Program Manager is responsible for developing, implementing, and maintaining, in collaboration with the Deal Desk Leadership, the Deal Desk processes and Playbooks in accordance with evolving business requirements. Program Manager will be a member of the Sales Help Program Team reporting to the Manager Sales Help Program. Locations: Barcelona/Montreal/Denver/Singapore/Munich Responsibilities Develop and deploy, in collaboration with the extended team, the processes to support the Deal Desk activities relative to the Enterprise Business offerings, DRB Matrix and Exception Process and other related topics Document as required Playbooks and Topics in Wiki for Sales Engage with various stakeholders to proactively enable business processes required to support inclusion of new products including from Mergers and Acquisitions Identify and Communicate Systems requirements to maintain effective Deal Desk Business Processes and its evolution In collaboration with Business Owners, define the systems requirements to insure optimized efficiency Validate solutions and provide feedback as required to the Project team Collaborate with the SA&A and influence setting of priorities As a member of the Sales Help Program Team, the Program Manager will collaborate on various aspects of the strategic realization and the Sales Help organization objectives Identify training opportunities and make recommendations to the Program Team Assist in developing SMEs within the Sales Operations Services organization Ensure Sales Operations Services resources are adequately trained Assist in the resolution of more complex cases within the escalation path Assist in preparing content for the quarterly Sales Operations Services Ops Review Run regular meetings with the Sales Operations Services leadership members to monitor progress of program deployment and strategic objectives Embrace Autodesk Culture and Values Minimum Qualifications BA, BS, or equivalent experience 3+ years project/program management, sales operations, or similar experience Excellent interpersonal, influencing and communication skills, including writing and presentation Highly organized with a proven ability to get the job done Dedicated to service and customer orientated Detail oriented multi-tasker with strong work ethic Proficient with multiple business applications, including, Salesforce, MS Office, SharePoint Comfortable in a fluid ever-changing environment The Ideal Candidate Extensive understanding of the Autodesk processes, policies, and tools Have a global perspective and understand impact of decisions Understand the details of the Named Account and Mid-Market business Strong knowledge of the Enterprise Business Agreement and how it gets transacted Customer focused (sales advocate) Strong 'global' communication skills Proven ability to lead and keep others on task Analytical expertise resulting in solution recommendation (ability to influence with data) Demonstrated ability to collaborate with various groups within Autodesk Ability to review processes and drive optimization and innovation Capability to evaluate the options with a clear sense of key priorities and risk to the program Manage information from the multiple parallel work streams and integrate key details into our standard processes Apply best judgement to make decisions on what scoping options to pursue (think long term) At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law. Are you an existing contractor or consultant with Autodesk Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact .