Global Digital Product And Partnership Program Manager

Singapore, Singapore

Job Description


About the role

AIG intends to build integrated solutions for our customers and partners. We are searching for a candidate with deep understanding and broad practical experience in innovative end-to-end digital partnership program inclusive of partnership program management and digital product development.

This is a global position and he / she will work together with our A&H partnership team in driving top and bottom line growth by delivering digital experience and engagement practices across a full range of A&H products.

The focus of this role will be on digital product development and partnership program management. The emphasis will be on A&H products, but coverage from other lines of business can be considered to create compelling customer propositions. Key metrics will include gross written premium from the partnership programs and the number of deals signed & launched.

What you need to know:

Identify, prospect and acquire partners through disciplined consultative sales process

  • Develop value proposition and appropriate digital sales process for partnership programs which involve cross-functional collaboration in various regions/countries.
  • Organize joint customer workshops with prospective partners, identify customers\xe2\x80\x99 needs and understand our partners\xe2\x80\x99 business strategy
  • Coordinate with internal and external resources to design and prototype customer solutions
Design, build and revise digital products \xe2\x80\x93 a combination of coverage, service, process and front-end user experience-- to drive new customer acquisition and existing customer retention
  • Coordinate across functional teams (underwriter/actuary, UX/UI design, IT) to develop appropriate digital products for our partners
  • Drive agile product development and create successful cases in various core partnership segments
  • Optimize digital product underwriting and benefit offering process to improve customer experience
  • Decompose products to more easily fit into partner businesses and customer journeys considering both customer needs and technology capability
Meet financial and operating targets
  • Gross written premium from the partnership programs
  • Partner pipeline development and number of deals executed
What we are looking for:
  • Minimum 10 years working experience in A&H or other consumer insurance with strong understanding of product development
  • Prior experience in InsurTech/FinTech companies (highly desirable)
  • Prior experience of designing and launching digital insurance products with large customer base and understanding of product lifecycle (highly desirable)
  • Supplemental health digital product development experience (highly desirable)
  • Strong experience with user experience strategy and design
  • In-depth knowledge of agile methodology for product development
  • Strong analytical and synthesis skills, including the ability to absorb large amounts of internal and external data and translate into actionable information to make effective business decisions
  • Strong interpersonal and communication skills. Capable of building consensus at various levels of the organization and establishing good relationship with external stakeholders such as partners and technology vendors.
  • Highly organized and capable of managing and track multiple projects
  • Strong problem-solving skills and willingness to roll up one\'s sleeves to get the job done
We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission \xe2\x80\x93 creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit:

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to . Reasonable accommodations will be determined on a case-by-case basis.

Functional Area: SM - Sales & Marketing

Estimated Travel Percentage (%): Up to 50%

Relocation Provided: No

AIG APAC Holdings Pte Ltd

AIG

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Job Detail

  • Job Id
    JD1321788
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned