Job Description

Role Responsibilities The role holder is accountable for supporting the strategic business agenda while maintaining risk, assurance and governance oversight, alongside the Global Head of BRM, CPBB and Regional COOs, and supporting the CPBB Operat Role Responsibilities The role holder is accountable for supporting the strategic business agenda while maintaining risk, assurance and governance oversight, alongside the Global Head of BRM, CPBB and Regional COOs, and supporting the CPBB Operations and CPBB Management Team. Governance and Risk Management (Strategy, Business and Processes) Facilitate a framework for effective management of Principle Risk Types (&ldquoPRT") across the CPBB business and in compliance with applicable internal policies and external laws and regulations across our markets, leading to timely assessment of residual risks at Group level. Responsible to monitor and minimize operational losses and upkeep management controls awareness and in conjunction with the CPBB COO, ensure appropriate focus on risks/issues and resolutions. Facilitate key Risk Committee/Group Forums in CPBB to ensure quality governance of processes. Work with the relevant CPBB ORF to ensure processes for products, channels, and segments are fit for purpose and meet regulatory requirements. Supports the Global Head, BRM CPBB to execute responsibilities as outlined in the Group ERMF. (a) maintaining a strong and appropriate control environment covering CPBB businesses. (b) Restricting business if existing infrastructure and processes, capacity or capability are not fit to execute business within operational risk tolerance, regulatory standards or growth aspirations. Responsible to manage regulatory audit / inspections on CPBB Business. Represent the Bank as appropriate to regulators. Evaluate processes across the Client Journeys within CPBB to ensure controls and governance are in place for any initiatives introduced in the Journeys. Provide input to the design of global processes and controls ensuring local requirements are considered, while adhering to Group standards. Responsible for implementing and maintaining ERMF in CPBB, being the custodian of the CPBB Process Universe and instrumental in ensuring CPBB&rsquos gross and residual risk profile is well maintained. Ensure risk acceptances are in place where required and treatment plans (at group level) are tracked to meet target residual risk state. Responsible for driving the use of data and analytics in managing assurance activities. Responsible to ensure Group driven regulatory requirements (e.g. OCIR, GDPR, IBOR) are fulfilled for CPBB. Single point of contact to answer and update all queries and submissions relating to CPBB governance. Ensure there is a framework for effective management of non-financial risks, in compliance with applicable internal policies and external regulations across our markets leading to timely assessment of residual risks. Functional and Business Alignment Maintain strong stakeholder engagement with 2nd line functions such as Risk Framework Owners, Operational Risks and Group Internal Audit to ensure alignment across stakeholder groups. Ensure appropriate representation across the stakeholder groups in governance and delivery forums. Escalate appropriately to ensure the Business (Global Process Owners), CPBB Global BRM Head and CPBB COO are updated and able to intervene as required. Regulatory and Business Conduct Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Support the CPBB COO to achieve the outcomes set out in the Bank&rsquos Conduct Principles: Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. People and Talent Champion and act as a role model of the Group&rsquos values and culture. Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in Operations are drivers and owners of client outcomes. Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team. Employ, engage, and retain high quality people, with succession planning for critical roles. Ensure team structure/capacity is reviewed to enable delivery of client outcomes. Ensure the provision of on-going training and development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risk. Key Stakeholders CPBB Operations Management Team. Regional and Country COOs. Risk Framework Owners. Functional Partners including T&I, Risk, HR, Finance, Audit, etc. Global Heads of GBS. Group and regional CIOs / CTMs where appropriate. Regulators including PRA, FCA, MAS, HKMA and other local regulators where appropriate. CPBB MT. Our Ideal Candidate Academic or Professional Education/Qualifications: As per Bank&rsquos requirements and HR policy Licences and Certifications / accreditations: None Professional Memberships: None Language: English Role Specific Technical Competencies Manage Conduct Risk Management Manage People Crisis Management Managing Change Organizational Governance Business Process Improvement About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website