The CCIB DCDA team aims to be a digital-first and data-driven delivering enhanced client experiences, driving new wallet share and realising untapped client value and market opportunities. The Global Head of CCIB Data & Analytics will lead a strong centralised, cross-CCIB function growing wallet share with existing clients to become their preferred banking partner with simple digital delivery of data-driven products business insights and increased relevance to their business operations. As a key member of the DCDA Management Team (MT) the Head of Data & Analytics will drive the Data & Analytics strategy in alignment with the business units and in line with the CCIB and Group strategy.
The Group Head will lead the data strategy and will have first-hand experience in Wholesale Banking which is critical in order to establish the right understanding and collaboration with the business. The Group Head will have the appropriate understanding and experience of how to run an end-to-end business together with solid understanding of how technology and cloud platforms enable the business.
The Data group will comprise of the following functions: Data Science and Innovation, Data Platforms and Engineering and Business-Driven Data Solutions. The Global Head will bring these areas together into a strategic vision for CCIB, aligned to the overall SCB Data strategy and to CCIB\xe2\x80\x99s growth plans. The Global Head will be responsible for the day-to-day running of these areas and their collaboration with the business and technology teams. The Global Head will also be the lynchpin to other areas of the Bank to ensure that data sources can be leveraged, and that products or solutions can be expanded and benefit the broader group.
The Global Head will have extensive knowledge of the application of defensive data principles and practices with a clear grasp of the data cycle, together with principles for ethical and responsible use of data and AI. Cross-functional, cross-divisional, and cross-jurisdictional experience is a requirement, together with regional regulatory requirements and guidelines (i.e., FEAT principles). The Group Head should demonstrate the ability to make sound strategic and tactical decisions, considering multiple factors and unpredictable events and the ability to simplify complex processes where necessary and feasible.
The Group Head will lead with innovation based on data solutions productisation, further commercialisation and monetisation in partnership with channels and the business. The Global Head will be responsible for developing the overall go-to-market strategy for Data Products and their monetisation and lead effective Data Products development programs from ideation to post-launch and ongoing development.
The Global Head will be expected to collaborate with cross-functional teams to bring data products to market and work closely with the business to ensure that these products benefit their clients and contribute to incremental revenue and/or substantially reduce cost and increase operational efficiency.
The Global Head will demonstrate passion for data and analytics applied with a business lens and the ability to turn data into new revenue sources to Monetize the data to enable the business and the bank\xe2\x80\x99s clients and will demonstrate the ability to conduct deep research into business use cases and present scenarios to monetize revenue from existing resources and capture new opportunities. The Global Head will have a successful track record leveraging disruptive approaches including data mining, quantitative analysis, portfolio optimisation and cloud-based solutions and will have excellent communication (written and oral), storytelling, presentation and interpersonal skill and excellent leadership and management skills.
Processes
Accountable for ensuring appropriate frameworks and operational infrastructures are in place for new business requirements enabling efficient business processes and compliance with internal policies, procedures, codes and applicable external laws and regulations.
Ensure rigid collaboration with Risk and Control, Compliance, Security and other areas to prevent any issues related to the consumption of internal and external data.
Accountable for working with the Group functions to ensure appropriate adherence to principles and policies to protect the bank and its clients.
Establish processes aligned with the business and operational requirements in line with the relevant data-related responsibility and accountability within the executive teams.
People and Talent
Lead through example building appropriate culture and values. Set appropriate tone and expectations amongst colleagues and work in collaboration with risk and control partners.
Lead with a culture of collaboration, especially with the business lines as internal customers and with a view to increasing ultimate customer satisfaction and NPS.
Drive active communication of vision, priorities and progress to the business to foster engagement, awareness and motivation.
Coaching and uplifting the team leads to ensure talent development and the ability to operate and excel in an ever-changing professional environment.
Drive a high-performance culture in the team and build a strong talent pipeline.
Manage dedicated resources centrally as a shared service for all CCIB divisions.
Lead talent management activity including identifying key talent, growth, upskilling and mobility opportunities.
Risk Management
Commitment and adherence to Group Code of Conduct.
Adhere to all Group Policies and relevant legislation covering credit, operational, reputational risk among others across all asset classes and associated post-trade processes.
Ensure understanding of Data Governance, Sovereignty requirements and Controls and regulatory requirements minimally from the PRA, FCA, US Fed, MAS and HKMA in relation to Data, Analytics, ML and AI.
Ensure implementation and consistent management of solid processes for data quality and metadata. Introduce and adjust process to comply with increasing global and regional regulatory requirements (I.e. GDPR, DORA, BCBS, PDPA etc.)
Governance
Responsible for assessing the effectiveness of the Group\xe2\x80\x99s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Willingness to \xe2\x80\x98speak up\xe2\x80\x99 in the event of any realized or perceived breach of group conduct rules or laws by colleagues
Willingness to work with any local regulators in an open and cooperative manner.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the team to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: Fair Outcomes for Clients
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
DCDA Management Team
Group Chief Data Officer
Technology
Operations
Other Responsibilities:
Understand the use of cloud and restrictions in terms of bank practices and data migration and localisation
Understand and deliver in line with business priorities across front, middle and back-office processes within Financial Markets, Transaction Banking and Client Coverage
Our Ideal Candidate
Banking experience and product training is desirable
Role Specific Competencies
Strategy and Business Model
Market Knowledge
Delivering Results
About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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