Job Description

Job: Institutional Banking
Primary Location: Asia-Singapore-Singapore
Schedule: Full-time
Employee Status: Permanent
Posting Date: 16/Aug/2022, 9:43:59 PM
Unposting Date: 31/Aug/2022, 5:59:00 PM

Role Responsibilities

The Global Head, Payments (GHP) supports GH Cash in driving strategy and P&L for Payments products. This role requires a strong profile who can provide strategic leadership, influence and alignment of stakeholders to deliver the financial results, whilst driving effective development and execution of a future-ready business:

• Elevate and strategically drive the banks mandate around Payments globally

• Accountable to define, execute and commercialize the Product Strategy for Payments in line with Cash Strategy priorities (Pillars)

• Ensure Payments Products are fit-for-purpose and market leading

• Own and drive innovation insights for supporting infrastructure, manage design, development and/or transformation of our Payments product suite, platforms, together with product development teams

• Responsible for the execution of our Payments regulatory, Group commitments

• Manage internal and external stakeholders involved in Payments product strategy delivery

• Foster talent - manage the Payments team, leadership role model for wider Cash management universe

Product Strategy and Development

• Redefine our Payments capabilities and value with regards to Blockchain, Crypto and Digital currency capabilities
• Deliver the strategy, results and execution around New Economy clients
• Derive and implement a focus and approach to capture substantial growth around E-Commerce
• Define, own and execute the innovation strategy for Payments infrastructure including identifying market partnerships to deliver those CVPs as and when necessary
• Drive thought leadership for the business (along with stakeholders in ITO, FCC and CIB), ensuring an evolution towards the business models of the future
• Establish (refreshed or new) Payments client value propositions (CVP) in line with broader Cash business strategy. Combine best-practice, market leader thinking, execute and work with RM and Sales teams to commercialize propositions across the client base such as (non-exhaustive):
  • Virtual / Corporate Cards
  • Digital wallets capabilities
  • End-to-end cross-border Payments experience via API
• Redefine Cross Border and Correspondent banking Payments proposition in Cash
• Help drive product Ownership for TBFX, as part of the new joint venture announced between TB and FM to drive increased TBFX revenues
• Develop, deliver, commercialize and ensure end to end governance of all Payments Products for CCIB clients globally - establish yearly product priorities, ensure Sales are aligned against these priorities, measure incremental impact
• Define, own and execute the strategy around ISO 20022 roll-out and its impact across the bank

Client Engagement

• Responsible for E2E Payments client journeys including servicing. Expert at understanding evolving client needs and proactive to identify necessary enhancements/ new solutions
• Develop key client relationships to drive the business priorities

Financial Performance

• Help drive P&L: TB Fee budget for all products (Payments and Collections) is $540m for 2021
• Define meaningful future revenue streams in line with the identified new or enhanced product strategy
• In conjunction with Banking partners, ensure appropriate sales coverage of clients and their revenue delivery against targets
• Manage both cost and investment of product build, through optimized implementation plans
• Manage process design work with Operations, Technology and other function partners with the aim of translating process optimization to bottom line cost control with a high degree of reliability

Governance, Conduct and Risk Management

• Accountable for Payments product risks. Defines pricing guidelines and processes for the product. Maintain timely renewal of global PPGs and Product Shelf Reviews
• Ensure full adherence to all conduct, risk guidelines and policies, address any breaches promptly and decisively. Role models the right behaviours
• Effectively identify, escalate, mitigate and resolve risk and compliance matters in a timely manner
• Conduct regulatory reviews on the products in partnership with Legal and Compliance
• Measure and report periodically against above conduct and risk frameworks

Regulatory

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Embed the Group’s values and code of conduct, to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees
• Understand and ensure compliance with, in letter and spirit, all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct. Take personal responsibility for understanding the risk and compliance requirements of the role. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.

• Build deep and comprehensive knowledge of regulations and initiatives of industry bodies to stay ahead of the regulatory change agenda and how it affects the product lifecycle
• Make available requested information to regulators and monitor as required; be available for liaising with regulators and monitor as per need

Stakeholder Management

• Present client and product updates to relevant organization partners internally (wider TB, Tech & Ops, DCDA, Coverage, other product partners, functions such as Risk, L&C etc)
• Manage internal and external teams to deliver product strategy or infrastructure enhancements
• Represent Cash organization externally either via client sponsorship, effective partner engagement or with other industry stakeholders as and when required

Our Ideal Candidate

• Rich client experience and deep understanding of institution’s working capital management, commercial terms, ERP system arrangement and payment and collection processes.
• Strong market knowledge and understand the history, current and future of payment and receivables journey, i.e. B2B & C2B flow, cross-border & FX, e-commerce & latest technology deployment,
• Extensive experience with relevant working experience in payment and receivables business management
• Working capital management experience, corporate treasury experience, and/or financial consulting experience are/is preferred.
• Current knowledge of trends in global regulatory changes and new clearing system trend.
• Experience of managing a team and / or experience across sales, product and implementation of transaction banking business. Able to lead a team of professionals and motivate individuals
• Highly creative with the ability to mould ideas into commercial realities

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  
  
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  
  
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  
  
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  
  
• Flexible working options based around home and office locations, with flexible working patterns
  
  
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  
  
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  
  
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers