Primary Responsibilities . Ensure Guest Services team operates with a sales attitude and all associates are aware of the sales opportunities within the hotel, which will assist with the maximization of revenue. . Seek new and additional services cons Primary Responsibilities . Ensure Guest Services team operates with a sales attitude and all associates are aware of the sales opportunities within the hotel, which will assist with the maximization of revenue. . Seek new and additional services constantly to improve the guest experience with a creative and innovative approach . Initiate and maintain effective communication within the guests and other housekeeping departments. . Maintaining a high standard of customer relations/customer service within the Guest Relations department. Requirements . Minimum Diploma in Hospitality . Minimum 3 years experience in a similar capacity. . Service Oriented. . Possess good interpersonal and communication skills. . Able to perform shift working, including working on weekends and public holidays
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