Guest Experience Manager
Singapore, Singapore
Job Description
s:
- Oversee day-to-day operation of restaurant.
- Provide exemplary customer service, ensuring a delightful dining experience.
- Conduct quality checks during meals, promptly addressing concerns to ensure satisfaction.
- Demonstrate menu expertise to offer informed recommendations and enhance the guest experience.
- Handle customer inquiries and concerns
- Coordinate with kitchen staff for seamless service flow and timely orders.
- At least 3 years of experience in guest relations or a related field.
- Assertive and adaptable, with the ability to remain composed under pressure.
- Strong team player with a customer service-oriented mindset.
- Basic knowledge of cocktails is advantageous.
- Willingness to work split shifts, weekends, and public holidays
- Experience in hotel or fine dining concepts will be advantageous.
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Job Detail
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Job IdJD1422486
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned