Job Description

Chef Mirko Febbrile (@iammirkofebbrile) joins us in bringing a breath of fresh air to the east - a brand new, casual Italian restaurant concept along East Coast Park. We are looking for a passionate, service-driven individual to join our Front of House team. The role requires an individual with outgoing personality who strives to provide our guests with top quality service. The Host is also an integral part of our Front of House team that leaves guests with an awesome experience which will see them returning time and again. You\xe2\x80\x99ll be in-charge of:

• Managing reservations through phone calls, emails and other forms of communications
• Ensuring there are no overlapped reservations, and that tables are ready before the guests arrive
• Responding to any guest enquiries and requests
• Warmly welcoming every guest that enters the restaurant
• Addressing guests, recognize any special occasions mentioned and pass on the information to the team to personalise guests\xe2\x80\x99 experience
• Assigning guests to designated seats as per seating plan
• Taking initiative to check on guests regularly to make sure that their needs are met
• Requesting guests for their feedback and relay feedback to the manager on duty
• Assisting in building and maintaining a strong guest profile database, keeping the information updated regularly
• Engaging with guests in the profile database whenever there are changes in the menu, special promotions, events and birthdays
• Carrying out any other duties as assigned by the Manager

What we\xe2\x80\x99re looking for:

• Skillful at communicating with guests and providing excellent customer service
• Ability to engage in conversations in a professional and friendly manner
• Good command of spoken English
• Outgoing, presentable and service orientated

What to expect:

• Direct transport in to restaurant from Bedok MRT
• 5 day work week
• Employee Dining Discounts across the Group
• Medical and Insurance Coverage
• Celebrating Milestones

Since our humble beginnings in 2005, The Lo & Behold Group has been quietly pushing the boundaries of Singapore\xe2\x80\x99s lifestyle and hospitality landscape.
Whether we\xe2\x80\x99re building Singapore\xe2\x80\x99s first rooftop bar from ground-up, or ironing out the creases of Asia\xe2\x80\x99s top fine-dining restaurant, all that we do comes down to one thing: People. We\xe2\x80\x99ve found that when we design for people and create magical experiences in the process, we\xe2\x80\x99re able to bring out the best of a city. Its people, their purpose and places.
The Lo & Behold Group strives to create timeless experiences for all who walk through our doors\xe2\x80\x94guests, partners or employees. The dream is simple: to make our city more lovable, through bold ideas and intentional hospitality. Pay:

• Bonus pay

Benefits:

• Health insurance
• Referral program
• Employee discount
• Dental insurance

Job Type: fulltime Education: No education required Work location: On-site