Guest Relations Officer (the Alkaff Mansion)
Bukit Merah, Singapore
Job Description
- To deliver professional and expert concierge services to customers.
- To handle customer requests or enquiry via phone, email, and/or chat.
- Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
- Establish relationships with customers with a positive customer experience feeling after every contact.
- Communicate responses in a clear, professional, timely and concise manner.
- Work with team and resources to provide customer with requested service.
- Proficient in Microsoft Office (especially Excel and PowerPoint);
- Customer service oriented, result driven & good team player;
- Excellent communications & interpersonal skills;
- Able to working in a fast paced environment;
- Able to work weekends and public holidays.
- Dental insurance
- Employee discount
- Food provided
- Professional development
- Vision insurance
- Holidays
- Monday to Friday
- Weekend availability
- Performance bonus
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Job Detail
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Job IdJD987324
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBukit Merah, Singapore
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EducationNot mentioned