Job Description

Job Number 23213383
Job Category Food and Beverage & Culinary
Location Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

JOB SUMMARY

Responsible for the smooth operation at the F&B outlets daily by carrying out all job tasks effectively and efficiently. To provide delightful dinning experience for guests through delivering excellent service.

DUTIES AND RESPONSIBILITIES * Perform all restaurant operation activities during designated shift

• Ensure all mis-en-place are done properly and timely.
• Check cleanliness of restaurant area and ensure sufficient stock of condiments at all times
• Possess good food & beverage knowledge and perform upselling constantly through active recommendation or suggestive selling during order taking.
• Perform cashiering and adhere to all procedures.
• Ensure proper table setting according to order and all standard condiments are present on the table.
• Maintain good guests and associates relations.
• Attend daily roll call / 15 minutes training.
• Anticipate guests\xe2\x80\x99 needs and know regular guests\xe2\x80\x99 special requirements/preferences; follow up with guests constantly for any additional order or request.
• To ensure and follow established procedures and compliance as per LSOP guidelines.
• Perform proper handling and taking over of shifts.
• Promote good inter-departmental relations through open communication.
• Follow the 5 golden rules strictly:

• Practice Marriott Principles of Hospitality.
• Practice upselling through suggestive selling or recommendation.
• Repeat the orders taken
• Key in micros.
• Check to ensure orders are served correctly and promptly.
• Understand and practise empowerment principles to ensure guest satisfaction.
• Be an aggressive team player and possess a \xe2\x80\x9dCAN DO ATTITUDE\xe2\x80\x9d
• Conduct opening and closing of wine inventories.
• Requisite all necessary stock to par accordingly.
• Work in various F&B outlets per assigned by Asst Restaurant/Restaurant Manager from time to time.
• Cash/Bank Handling

• Process all payment methods in accordance with Accounting procedures and policies.
• Follow property control audit standards and cash handling procedures (e.g., blind drops).
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Transport bank to/from assigned workstation, following security procedures.
• Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.
• To ensure and follow established procedures and compliance as per LSOP guidelines.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum 1 year of similar working experience in a reputable / formal F&B establishment
• Minimum GCE N Level
• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \xe2\x80\x9cWonderful Hospitality. Always.\xe2\x80\x9d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\xe2\x80\x99s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International\'s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\xe2\x80\x99re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\xe2\x80\x99s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you\xe2\x80\x99ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That\xe2\x80\x99s The JW Treatment\xe2\x84\xa2. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,\xe2\x80\x8b begin your purpose, belong to an amazing global\xe2\x80\x8b team, and become the best version of you.

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