Job Description

As part of Pan Pacifc Hotels Group, PARKROYAL on Beach Road, a 346-room hotel, is perfectly located for business and leisure travellers in the city centre of downtown Singapore. Relax and enjoy world-class restaurants, shopping and business convention facilities. A stay at this wonderful Singapore hotel will always connect you to the best that Singapore has to offer and bring you unforgettable local experiences.

Our facilities include: Ginger (all-day-dining), Si Chuan Dou Hua (fine dining chinese restaurant), Club 5 (Pub/Bar), Wellness Floor (pool, spa and gym) and world-class banquet facilities with the brand new The Ballrooms.

The Role

Position Summary Statement

Responsible for providing courteous and efficient food and beverage services to the guests according to the established standard of operations of the outlet.

The Service Agent reports to the Supervisor.

Primary Responsibilities

a) To ensure that mis-en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.

b) To replenish supplies and linen as and when necessary.

c) To ensure that tables under his charge have the correct cutleries and table settings before the shift commences.

d) To meet, greet and lead guests to their seats.

e) To take food and beverage orders and serve them.

f) To clear and remove soiled dishes, and bring them to the dish washing area.

g) To present bills to diners, collect payment and give to the cashier, return change or credit card to diners.

h) To reset tables after use.

i) To undertake any other related task/duty/assignment that may be given by the supervisor.

Talent Profile

• Good conversational English and reasonable writing skills.
• Pleasant, well groomed with outgoing personality
• Good leadership, coaching and managerial skills
• Extensive food & beverage knowledge

Pan Pacific Hotels Group